General information

Remote Location
Customer Support
Job ID

Description & Requirements

Operations Analyst

Taguig, Philippines

Position Summary

This position directly supports the business leaders in the Consulting organizations through the Cloud Upgrade (NCLB) program.  Key tasks are helping execute a consistent methodology on scope, assumptions, and client risk mitigation through support with refining delivery approaches.  This will include support with business process improvement, contract review and refinement, tool development, enforcement of consistent application of consulting approach/model, and administrative / support tasks.

A day in a life includes:

Job Responsibilities:

  • Support with business process improvement.
  • Contract review and refinement
  • Tool development
  • Enforcement of consistent application of consulting approach/model
  • Administrative / support tasks

What We Will Need:


  • Familiarity with Infor business processes
  • Familiarity with Infor leadership and key resources
  • Strong user of basic Microsoft tools (Powerpoint, Excel, Word, Teams)

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.