Infor

Position Summary

Plans, organizes, writes online help, user, and release-related documentation for business software that is correct and written to while adhering to the specified standards within the timeline defined for a project. The Associate Technical Writer works closely with development Development teams. The scope of for external communication is limited. Operates under general supervision; typically reports to a Documentation Manager.

Essential Duties

• Demonstrates technical writing expertise by writing help text , user manuals, installation instructions, and release notes
• Researches and organizes content for documentation projects.
• Develops technical writing proficiency in the company’s writing style.
• Delivers quality documents with minimal errors; edits materials for clarity, organization, and adherence to standards.

Basic Qualifications

• Bachelor’s degree or certification in technical writing , Information design, business, or computer science or the equivalent level of technical training and work experience
• Entry level position with less than 2 years of technical writing experience
• Demonstrates excellent English language usage skills.
• Effectively uses technical writing authoring tools, has classroom level exposure to a variety of tools, or demonstrates ability to learn to use new tools quickly.
• Demonstrates PC skills with knowledge of various operating systems, file management tools, and common MS office applications.
• Works with and learns the company’s software applications in order to have a strong working base of knowledge from which to write user documentation. Works proactively to build knowledge of assigned applications.

Preferred Qualifications

• Industry specific knowledge or experience or technical writing internship.
• Familiar with markup languages through either experience or classroom exposure.
• Familiar with graphics tools through either experience or classroom exposure.
• Strong research and writing skills.
• Excellent interpersonal skills; can work well with team members at all levels of the organization.
• Manages time effectively resulting in maximum overall efficiency; ensures successful completion of tasks.