General information

Country
Czech Republic
City
Prague
Department
Consulting Services
Job ID
27680

Description & Requirements

Position Summary

Reporting to the manager of the Infor Consulting Services Hospitality department, the Application Consultant Hospitality is primarily responsible for implementation, integration, education, development and managed services. Do you like to travel? Then this is a position for you!

You can expect

Independent work – you will deliver a product installation and/or training at the customer side. You will lead this part of the project end-to-end. You will meet customers from EMEA and Arabic region. We expect the willingness to travel as travelling covers up to 50 % of working time. We offer a business car.  It is an interesting work, where you can grow and learn. You will get a complete training for the role. Performance bonuses are a part of the remuneration package. It is suitable for junior people, who can speak fluent German and English and want to learn.

Your Responsibilities Include

  • Manage all aspects of on-site training and installation of Infor Hospitality software applications.
  • Manage application setup and installation according customer definition.
  • Consult customer on setup and business workflow in projects.
  • Conduct standardized training courses using Infor training documentation.
  • Provide on-site transitional support of software installation go-live.
  • Provide feedback to customer and Infor on training participants’ progress.
  • Provide timely communication of project status to customer and Infor.
  • Prepare and complete all project related paperwork as defined by Infor.
  • Adhere to project schedule including flights, training, meetings, conference calls, etc.
  • Assist in creating and updating installation and training documentation.



Knowledge and Skills, You Bring to the Organization

  • Undergraduate degree in Hotel Operations, Business, or equivalent work experience
  • Minimum 3 - 5 years’ experience in hotel operations, preferably in management or experience in product installation and trainings
  • Excellent presentation, communication, written, and interpersonal skills.
  • PMS and POS work or implementation experience.
  • Software application training experience a plus.
  • Excellent English
  • Excellent German language skills
  • French as a third language skill is a big plus, but not necessary
  • Preferable Infor HMS experience
  • MS-Office suite and various other software applications used as required
  • Experience with Windows OS, and Microsoft SQL is an advantage

              


Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.