SVP Innovation - Global Professional Services - - 12525

General information

Pays

États-Unis

Ville

Lieu éloigné

Département

Consulting Services

Identifiant du poste

37721

Description & Requirements

Infor’s Global Professional Services (GPS) organization consistently delivers accelerated customer value through industry expertise and cloud innovation using our prescriptive delivery method. We foster mutual benefit through a culture of principled entrepreneurship, empowering each of us to self-actualize. Our goal is to transform the industry, together with our 17,000+ employees and our customers.

This role will assume a global leadership role to bring our product, industry and technology innovation to our customers. You will be responsible for building and leading a global organization that is responsible for delivery of Infor’s product innovation to our Cloud customers. Our “always on” multi-tenant cloud service provides access to the latest industry and technical innovations, like artificial intelligence, Robotic Process Automation and data management based on our OS platform.

This role will provide our Cloud customer with our product, industry, and technology innovations. The vision is that we increase our consumption in the cloud through this services capability. In this role you will be responsible for the creation, sales & delivery of packaged offerings that accelerate the speed with which we bring value to our customers.

A day in the life typically includes:

Build and lead a new global organization that is responsible for delivery of our product tech. innovation (AI, RPA, data, advanced Infor OS capabilities) and industry innovation to our customers;
Create digitally enabled go-to-market offerings to identify and service opportunities to create customer value.
Work closely with the Customer Success and Managed Services teams to ensure customers enjoy the power of Infor cloud suite applications with the advanced platform technology features.
Work closely with our product teams to prepare for delivery of future innovation that is on the roadmap
Build (reusable) use cases that delivery value repeatedly, as well as Support sales cycles with innovative use cases (show value).
Be responsible for the P&L in a matrix organization, formalizing short and long-term strategies and initiatives to support the overall strategic objectives of the professional services and Infor.
Develop executive level relationships with our key customers.
Increase customer retention and lifetime customer value.
Champion the talent modernization and organizational culture as well as set example for pursuing our vision.

What You Will Need:

Required skills:

Demonstrated leadership experience with leading Cloud vendors focused on tech innovation.
Have a background in services, presales or product management.
Program management experience driving teams to activate and, scale and build new go-to-market offerings.
Proven leadership capabilities and demonstrated ability to motivate teams towards high levels of achievement.
Demonstrated ability to formulate and execute on organizational strategies.
Business acumen, understanding of strategic development, corporate operations and, finance

What Will Put You Ahead?

Preferred Qualifications:

Communicator, collaborator, and networker/connector, bringing people together and drive actions to their natural conclusion.
Conflict management skills, with proven ability to gain trust across internal functional leaders and regional leaders.
Presentation skills and ability to articulate the corporate vision, strategies, and complex technology.

Remote (Alpharetta, GA; Dallas, TX; St. Paul, MN)

À propos d’Infor

Infor est un leader mondial des produits logiciels cloud d’entreprise pour les entreprises de marchés sectoriels. Infor crée des suites industrielles complètes dans le cloud et déploie efficacement une technologie qui place l’expérience utilisateur au premier plan, exploite la science des données et s’intègre facilement dans les systèmes existants. Plus de 60 000 entreprises dans le monde font confiance à Infor pour surmonter les perturbations du marché et réaliser une transformation numérique à l’échelle de l’entreprise.

Pour plus d’informations, visitez www.infor.com

Nos valeurs

Chez Infor, nous visons un environnement fondé sur une philosophie d’entreprise appelée Principle Based Management™ (PBM™) et huit principes directeurs : intégrité, gérance & conformité, transformation, entrepreneuriat fondé sur des principes, connaissance, humilité, respect, réalisation de soi. L’augmentation de la diversité est importante pour refléter nos marchés, nos clients, nos partenaires et les communautés que nous servons aujourd’hui et à l’avenir.

Nous avons un engagement sans relâche envers une culture basée sur PBM. Informé par les principes qui permettent à une société libre et ouverte de s’épanouir, PBM™ prépare les individus à innover, à s’améliorer et à se transformer tout en favorisant une organisation saine et en croissance qui crée de la valeur à long terme pour ses clients et ses partisans et l’épanouissement de ses employés.

Infor souscrit au principe de l’égalité des chances. Nous nous engageons à créer un environnement de travail diversifié et inclusif. Infor ne discrimine pas les candidats ou les employés en raison de leur sexe, de leur race, de leur identité de genre, de leur handicap, de leur âge, de leur orientation sexuelle, de leur religion, de leur origine nationale, de leur statut d’ancien combattant ou de tout autre statut protégé par la loi.

Chez Infor, nous respectons votre vie privée, c’est pourquoi nous avons créé une politique que vous pouvez lire ici.

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