General information

United States
Remote Location
Job ID

Description & Requirements

The Business Process Leader (BPL) is responsible for leading and implementing best practice processes and continuous improvement across the Revenue Operations function enhancing the customer journey while seeking mutual benefit and improved satisfaction.  By managing key functional interlocks across the Revenue Operations landscape, the BPL will fulfill the role of change agent identifying and driving operational efficiencies and collaboration.

A Day in The Life Typically Includes:

Evaluating and performing ongoing analyses on business processes related to optimization and efficiency.

Determining and outlining business process improvements.

Coordinating business process improvement strategies with internal stakeholders from the Rev Ops function.

Overseeing all aspects related to the implementation of business process improvement initiatives.

Analyzing and monitoring implemented changes to business processes and making adjustments as needed.

Communicating with stakeholders about process development and the communication of updates to processes and policies

Enablement of all individuals involved in the management and operation of Rev Ops business processes.

Presenting progress reports and integrating feedback.

Documenting, revising, and updating process documentation and policies.

Required skills:

Experience with business management, project management, or techniques and tools for process improvement.

Proficiency in business process mapping.

 Leadership, collaboration, and communication skills.

Recordkeeping, time management, and organizational skills.

Advanced analytical and problem-solving skills.

Preferred Qualifications:

Ability to influence

Nice to have experience with process improvement methodologies like Total quality management, Six Sigma, Kaizen, etc…

US Hybrid Office/Home Location:  Alpharetta, GA; Dallas, TX; St. Paul, MN

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion. 

For more information visit

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: