基本信息

国家
フィリピン
城市
マニラ
职位编号
44605
部门
Information Technology
Experience Level
ASSOCIATE
Employment Status
FULL_TIME
Workplace Type
Hybrid

描述和要求

The IT Support Engineer, Associate will provide both technical and functional support with strong knowledge related to sales and marketing business process.


What You Will Need:

Basic Qualifications:

  • Bachelor’s Degree in Computer Science or related field and/or equivalent experience
  • At least 1-2 years of application support experience
  • Experience in administering and configuring Salesforce.com 
  • Proficient in SQL server scripting
  • Familiar with CRM platforms
  • Amenable to reporting on-site at BGC, Taguig, 3x per week
  • Flexibility to work night shifts for 3 months or as required by business needs
  • Willing to be on-call rotation during weekends


What Will Put You Ahead?

Preferred Qualifications:

  • Certifications on Salesforce Administration


A Day in The Life Typically Includes: 

  • Provide 2nd level support and problem analysis for a sales and marketing applications
  • Resolves issues related to supported applications and ensures that the client is utilizing appropriate processing procedures
  • Contributes to IT internal knowledge base
  • Participates in project teams for the rollout of new versions/functionality or migration activities
  • Applies problem-solving abilities to familiar technical issues
  • Ensures that company standards and policies are followed
  • Ensure that all required application support documentation exists and is maintained
  • Develop supplemental end-user training materials
  • Provide user training (project-related/based on logged incidents)

关于Infor

Infor是面向特定行业市场的企业提供商业云软件产品的全球领导者。Infor在云中构建完整的行业套件，并有效地部署将用户体验放在首位的技术，利用数据科学，并轻松集成到现有系统中。全球超过60,000家组织依靠Infor来帮助克服市场中断并实现全业务范围的数字化转型。 
更多信息请访问www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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