Infor

This position is an integral part of the Infor Global Professional Services organization. Infor Professional Services  (https://www.infor.com/services) is a global organization with end-to-end accountability for optimizing the value of our customers' Infor investments. Comprising more than 5,300 professionals who currently support customers in 168 countries, we bring deep product and technical expertise, extensive industry experience, and the full force of Infor's resources to the task of making our customers outrageously successful.

From initial deployment and day-to-day optimization to big picture thinking and proactive strategizing, Infor Services provides the depth and breadth of experience necessary turn vision into reality.

To strengthen our Professional Services team for Cloud Suite Industrial Manufacturing in the Central Region, we are looking for a motivated, creative and enthusiastic Consultant.

You will be responsible for delivering business process and application consulting services which include process design, application configuration, testing, client training on Infor software, technologies and tools in accordance with standard implementation methods. Developing ongoing, successful business relationships with clients and for providing clients with "industry best practice" recommendations is also an important part of your role.

Key Responsibilities

• Provide consultative guidance and assistance in a professional and organized manner directly to customers within the LN Cloud Suite Industrial Manufacturing area.
• Participate in full life cycle client facing implementation projects, including information gathering, analysis, design, implementation, testing and go live processes relating to Infor applications, working as part of an Infor project team.
• Add value to customer projects by using the know-how about Infor solutions and implementations derived from practical experiences.
• Provide customers with integration and industry expertise as well as “best practice” recommendations; act as an advisor to Infor customers regarding best practices and how to configure their Infor solution for making their processes and way of working more efficient.
• Design and configure efficient client business solutions.
• Develop and execute test plans.
• Perform testing of software configurations and customer solutions.
• Provide training to client’s key and end users.
• Achieving engagement objectives.
• Provide regular internal project reports when required.
• Be a team player, form a relationship with the customer at all levels and also be able to drive a problem through to resolution

 Key Requirements/Experience:

• Bachelor’s or Master’s degree.
• Proven experience as an Implementation Consultant in a customer facing role. A successful candidate will have experience either as ERP Consultant at a software / IT services & consulting firm or as a Key User / IT Project Lead in the manufacturing industry.
• Excellent spoken and written German and a good knowledge of English.
• Product knowledge, preferable of Infor LN, but knowledge of any other major ERP software will be acceptable.
• Business process change knowledge in one of the following areas is highly desired: machine building industry, series / single / variable manufacturing, mechanical engineering.
• Ability to forge a strong relationship with the customer, and become trusted advisor
• Ability to present to all levels and lead a customer workshop, extracting the required information.
• Reliability and deadline-driven approach.
• Strong organizational skills & time management skills.
• Strong oral and written communication that effectively articulates complex ideas.
• Ability to work independently and as a part of a team but also self-motivated.
• Team player with the ability to build strong peer and interpersonal relationships.
• Excellent problem solving and analytic skills.
• Willingness to travel.

What’s in it for you?

At Infor, we are highly invested in the success of our people. We strive to make Infor a great company to do business with—and an awesome place to work. We recruit passionate people, cultivate an inclusive work environment, and encourage volunteerism in our communities.

• Potential for personal growth – significant company growth targets in upcoming years. Excellent basis to develop the career and to drive the personal growth.
• Support the transformation of Infor´s future operating model / delivery model
• Access very strong incumbent customer base at Infor
• Sell future technology standard – Cloud Technology
• Make use of current market needs – Digitalization and Transformation.