General information

Country
Tunisia
City
Tunis
Department
Development
Job ID
25659

Description & Requirements

Title: Development Operations Engineer.

Location: Tunis

About Infor

Infor is a $3B enterprise software provider and strategic technology partner for more than 90,000 organizations worldwide. Infor is owned by Golden Gate Capital and Koch Equity Development.  Our software is purpose-built for specific industries, providing complete suites designed for progress – for individuals, businesses, and across networks.  We believe in the beauty of work, the importance of relationships, and the collective power of ideas to drive significant positive change. 

Designed for Progress incorporates two powerful concepts:

        Design, which represents Infor’s commitment to designing with purpose and intent so our work reflects the changing behaviors and expectations of our users and how they view the world. Our goal is to empower both individual employees and organizations by putting users first, building beauty into everything we do, and redefining expectations for the way software looks, feels, and functions.

        Progress, which Infor defines as partnering with customers to drive significant positive change. We are proud of the role we play in helping organizations move forward with their own visions of progress, whether that means small steps that make every day a little easier or giant leaps that impact mankind.

From our deep investments in the future to our commitment to making customers successful every day, everything about Infor is designed for progress.  Our Values Set Us Apart

Position Summary

 

DevOps Engineer who’s ready to help us improve our customer experience by building functional systems that bring our business to new heights. You’ll need to have strong experience in Amazon Web Services, because you’ll be creating cloud formation templates to build AWS services to support custom Java applications—which means you’ll need to be fluent in Java, too. As a DevOps Engineer, you’ll also be working in conjunction with like-minded departments such as software engineering to deploy these new products and manage our infrastructure, associated processes and systems. It’ll definitely help for you to be detail-oriented and a skilled problem solver, because you’ll also be helping us to streamline our processes—and automating them where applicable

Key Responsibilities

  • The candidate will have a technical background with experience working on medium to large scale environments.
  • Work as part of a cross-functional team to provide technical support, troubleshooting and complex problem resolution on escalated issues while monitoring and maintaining application environment stability.
  • Provide support during large scale scheduled maintenance and disaster recovery efforts
  • Configure Linux system and Middleware according to documented guideline
  • Identify, research, and develop system process improvements and recommends them to management for implementation/automation
  • Create, use and maintain resource documentation for reference and troubleshooting problems
  • Create and follow change requests in accordance with change management policy
  • This position operates in a 24x7x365 environment. Participate in the rotating "on call" schedule with other members of the team.
  • Running AWS-based automation, system level automation and troubleshooting issues when they arise.
  • Scripting in shell, Python and UNIX / Linux System administration.
  • Hands-on experience in AWS services and AWS DevOps tools (EC2, S3, RDS etc.)

 Key Requirements/Experience

 

  • Bachelor’s Degree in Computer Science, Information Technology, Engineering Technology or technical degree and/or certifications.
  • 2+ years’ experience with Windows and Linux systems administration
  • Understanding of High Availability and Scalability techniques
  • Experience troubleshooting complex server infrastructure and network environments.
  • Experience with server configuration automation tools and automating processes.
  • Experience administering a production-state system and interacting directly with customers.
  • Ability to work as part of a team in building, administering and deploying automated systems.
  • A general understanding of cloud technologies and/or experience with AWS (EC2, ELB, S3, VPC, SES).
  • Experience with AWS Cloud automation tool set is a plus
  • Good understanding of System level security
  • Experience with any industry standard monitoring solution is a plus
  • A general understanding of networking concepts such as TCP/IP, VLANs, and related protocols.

Infor employees have:

  • A sense of urgency - Conduct your work with intensity and speed. Huddle fast. Make fact-based decisions. Use good judgment.  Keeping the initiatives moving.  Repeat.
  • A passion for customer success – Be responsive. Follow through on promises. Reject mediocrity. Be obsessive about doing better. Be accessible and communicate proactively. Be selfless.  Work as One Infor.
  • A thirst for innovation – Be curious. Be a change agent.  Some ideas will prove out, and other will not.  Fail fast.  Iterate.  Stay ahead of technology.
  • A focus on results - Never ignore results and facts. Learn and adjust. Focus on quality in all that you do. Do more of what works; less of what is not working. Invest your time in value creation.  Act like an owner with an adaptive, entrepreneurial spirit.
  • A sense of community - Show compassion and caring for others. Be socially responsible. Be inclusive.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.


Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.