General information

Remote Location
Job ID

Description & Requirements

To support our European Infor Consulting Services (ICS) Sales team, as well as Bid Hub, which is an integral part of the Cloud Solutions and Innovation Center, we are searching for an ambitious Sales Desk Representative who can hit the ground running.

Company Overview

Infor is the 3rd largest Enterprise Application Software and Services company in the world. We offer deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-site, or both.

Your Role

The Sales Desk Representative role is the perfect starting point for a career in Technology.

You will be part of a team based in Wroclaw - Poland, working with regional Sales, Services Delivery, and Legal to build contractual offers, and assist with the creation of services proposals and bids globally.

This requires a sharp mind, a good eye for detail, and extensive interaction with Internal Departments to make sure all planned work is documented correctly and follows internal procedures.

Position Summary

In this position, you will be managing processes to support agreements between Infor Consulting Services and our existing customers.  

Key Areas of Responsibility

  • Prepare Contracts for ICS projects, and build productive relationships and feedback loops with Legal, Finance, Sales, and Product teams to drive agreement efficiencies and facilitate deal closure
  • Partner with Solution architects and Services sales teams globally to understand scope and opportunity
  • Effectively interacting with customers (internal) to identify functional scope of the solution, prior to the bid estimation process
  • Build on customer relationships, gain commitment and ensure that all customer requirements are identified and met
  • Creating services proposals (“bids”) to effectively implement Infor solutions globally
  • Demonstrate a solid approach to the sales process with creativity and vision
  • Comply with all company processes and tools used to record and track opportunities and orders and report progress
  • Ensure compliance with published Pricing, Sales, and Business Approval policies
  • Serve as a trusted advisor to internal Sales concerning process and pricing requirements

Desired Skills & Experience

  • Fluent in French and English
  • Proficiency in applications such as Microsoft Office (Word, Excel and PowerPoint)
  • Services and/or Sales Background Experience preferred
  • Excellent communication, organizational, and planning skills
  • A customer-oriented approach
  • Strong teaming skills

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.