General information

United States
Remote Location
Job ID

Description & Requirements

The Sr. Solution Consultant (SC) possesses deep knowledge of the modules and capabilities included in Infor’s Workforce Management (WFM) solution for a variety of industries.

The Sr. SC provides both solution and industry expertise to Infor prospects and customers in support of WFM license revenue and customer success. The Sr. SC uncovers the strategic objectives and business opportunities with prospect stakeholders during discovery and understands the key metrics driving the Infor solution evaluation. The Sr. SC leads WFM solution presentations and demonstrations.

As a Sr. SC, you will work alongside colleagues from sales management and sales execution, product marketing, the services business unit, alliances, and value engineering, as well as, with non-Infor consulting partners to develop and execute compelling professional presentations.

A Day in The Life Typically Includes:

·       Primary responsibility for supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including: Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, software labs, follow-up discussions and post-demonstration surveys.

·       Work with account executives on sales opportunities, including: Defining the solution scope, Designing the account strategy, Jointly preparing for prospect interactions.

·       Lead WFM solution demonstrations to prospects and customers that reinforce solution value at various audience levels, including executives, business users, and stakeholders, and positively influencing license deal pursuits and customer success.

·       Transform the Solution Consulting community within Infor. Teamwork and continuous improvement are critical to the success of Solution Consulting. It is incumbent on every SC to contribute to the knowledge and content for the collective team.

·       With the overall Solution Consulting team, participate in shared activities such as marketing events, value engineering engagements, trade shows, and other customer-facing activities, maintaining RFP response repositories, presentation collateral, and demo content.

Basic Qualifications:

·       Experience in Workforce Management (WFM), both from a domain perspective and in regard to enterprise software solutions

·       Experience working across multiple industries which may include hospitality, retail,  public sector, manufacturing, distribution, etc.

·       Prior experience in a pre-sales / solution consulting role focusing on enterprise software

·       Ability to connect with your audience and share Infor’s value proposition.

·       Ability to travel up to 50%

Preferred Qualifications:

·       Ability to influence key stakeholders at every level of the organization.

·       Eager and motivated to learn new software solutions and how various software solutions integrate with each other for total solution package. Interoperability.

·       Organized and proficient at multi-tasking across customer engagements, internal mandates, and RFPs without task-level supervision.

·       Experience configuring enterprise-level software applications.

·       Programing and database language skills, SQL, Java

·       BI and analytics skills or experience.

Job Location:  US Remote (Alpharetta, GA, Dallas, TX, St. Paul, MN, Greenville, SC, Wichita, KS, Nashua, NH, West Fargo, ND, Tampa, FL, Tulsa, OK)

About Infor 

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all. 

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.  


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Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: