一般情報

ポーランド
都市
ヴロツワフ
部門
Infor Design
求人ID:
37417

内容・必要条件

The UX Insights team is looking for a passionate and energetic self-starter who can help transform Infor’s industry cloud experience. The UX Content Strategist will work in their assigned industries to deeply understand the end users: their goals, needs, workflows, and pain points.

The UX Content Strategist must also develop an understanding of Infor products and their functions/capabilities. From there, the UX Content Strategist will identify valuable content for users to enhance their productivity and accelerate their success. This means determining what and how information is surfaced on the screen as users complete their most important workflows, to create the most seamless experience possible.

The UX Content Strategist will iteratively drive change by adding to the backlogs of the design, content, research, and development teams. They’ll ensure that the UX roadmap includes meaningful UX enhancements to be prioritized at an organizational level.

The UX Content Strategist reports to the Director of UX Insights.

Infor Design’s UX Insights team

The Infor Design UX Insights team is dedicated to helping drive a consistent, user-centered experience across cloud solutions. We’re the advocate for users, designing our experience to meet their needs so they can be productive and satisfied. We work across teams—design, development, product management, industry experts, and sales—and hold them accountable for meeting user needs by giving them the data they need to make decisions.


A typical day in the life:

  • Represent and advocate for the end-user, ensuring that content aligns with user requirements
  • Review user requirements and ensure that they clearly articulate user needs to facilitate problem-solving among cross-functional teams
  • Improve the accessibility, inclusion, readability, and translatability of preconfigured role-based content
  • Ensure that our solutions, specifically role-based Workspaces, are user-centered, valuable for people, easy to use, and well-designed
  • Apply UI frameworks, modularity, localization, reuse, and related concepts to design content solutions that can scale
  • Transform vague business problems into data-driven questions, identify and retrieve relevant data sets using multiple data sources, and use both qualitative and quantitative insights to drive concise recommendations across complex product areas
  • Manage the content revision process
  • Identify research needs to help validate content design decisions
  • Add and prioritize usability enhancements to the appropriate team’s backlog and roadmap
  • Provide input to design guidelines and templates that can be leveraged across multiple industries and geographies


What you will bring to the team:

  • A great attitude and collaborative spirit that supports a positive, fun, rich team culture
  • The right level of passion and pragmatism to help drive meaningful change while navigating the organizational complexities
  • A strong bias for evidence-based decision-making
  • An openness to feedback—giving and receiving—and responding confidently, clearly, and in a timely manner
  • Empathy for users and their challenges when using enterprise software


Required Skills:

  • 3 to 5 years of experience in content strategy, industry strategy, business strategy, or a related field, with the ability to demonstrate relevant skills
  • UX design, strategy, business analysis, product management, or related experience
  • Experience in meeting facilitation, presentations, and storytelling
  • High proficiency in Microsoft Office
  • Strong verbal and written communication skills
  • Excellent relationship management and conflict resolution skills
  • Ability to effectively network virtually and leverage all the technologies available
  • Ability to manage multiple priorities and manage time to meet deadlines
  • Interviewing and probing skills to quickly understand and assess situations and develop an approach to a solution
  • Strong attention to detail and an analytical mindset that allows you to analyze and interpret relevant qualitative and/or quantitative data effectively
  • Ability to summarize complex and/or large amounts of data into concise recommendations


What will put you ahead:

  • Creating deep partnerships with multiple stakeholders
  • Working as a member of a global and remote team, across time zones, and functions
  • Business analysis and requirements documentation
  • Applying UX and design principles
  • User research
  • Content mapping and modeling and/or information architecture design
  • Healthcare and/or service industry solutions
  • Application of human-centered design (HCD) practices
  • Creating process maps
  • Use of Jira and Figma


インフォアについて

インフォアは、業界固有の市場の企業向けのビジネスクラウドソフトウェア製品のグローバルリーダーです。インフォアは、完全な業界スイートをクラウドに構築し、ユーザーエクスペリエンスを第一に考え、データサイエンスを活用し、既存のシステムに簡単に統合できるテクノロジーを効率的に導入します。世界中の60,000を超える組織が、市場の混乱を克服し、ビジネス全体のデジタルトランスフォーメーションを実現するためにインフォアを利用しています。 
詳細については、www.infor.com をご覧ください。 

私たちの価値観

インフォアでは、PBM™ の原則に基づく経営™理念と、誠実さ、スチュワードシップ&コンプライアンス、変革、原則的な起業家精神、知識、謙虚さ、尊敬、自己実現という8つの指針に基づいた環境を目指しています。多様性を高めることは、現在および将来にわたってサービスを提供する市場、顧客、パートナー、コミュニティを反映するために重要です。

私たちはPBMに基づく文化に執拗に取り組んでいます。PBM™は、自由で開かれた社会の繁栄を可能にする原則に基づいて、個人が革新、改善、変革する準備をしながら、クライアントとサポーターに長期的な価値を創造し、従業員に充実感を生み出す健全で成長する組織を育成します。

インフォアは機会均等雇用者です。私たちは、多様で包括的な職場環境の構築に取り組んでいます。インフォアは、性別、人種、性自認、障がい、年齢、性的指向、宗教、出身国、退役軍人の地位、または法律の下で保護されているその他の地位を理由に、候補者または従業員を差別しません。

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