Algemene informatie

São Paulo
Vacature ID:

Beschrijving & Vereisten

Help shape the future of our Revenue Management Solution and Infor Hospitality suite by making a significant impact on our diverse customer base. If you are a strategic thinker, a problem solver, and a passionate advocate for product excellence, we invite you to apply and embark on an exciting career journey with us. As a Business Analyst you will play a pivotal role in transforming our vision into reality. Your primary responsibility is to drive the strategic initiatives that enhance the analytical, forecasting, and optimization capabilities of our Revenue Management solutions, catering to a diverse clientele of budget to luxury hotels and hotel chains, but also a diverse base of user personas that all have their individual needs. This role demands a blend of critical thinking, analytical prowess, and great oral and written communication skills.

A Day in The Life Typically Includes:

  • Collaborate with cross-functional teams to execute strategic initiatives that enhance the Revenue Management Solution's analytical, forecasting and optimization capabilities. This includes studying market trends, understanding customer needs, and aligning product development with the company's vision.
  • Lead product research efforts to identify opportunities for new features and improvements. Your insights will be instrumental in maintaining our competitive edge and driving profitability.
  • Work closely with application experts, designers, usability analysts, and engineers to create comprehensive product specifications, including requirement documents and use cases. Your role is pivotal in translating business needs into actionable development plans.
  • Manage product improvements from conception to delivery. Ensure that the product meets high-quality standards and user expectations throughout its lifecycle.
  • You'll gather and analyze the project's business requirements, translating this knowledge into actionable insights for our development team.
  • Provide valuable suggestions to our product and software engineers during development to ensure that the features align with market and customer expectations.
  • Document customer requests, crafting comprehensive product requirement documents, and obtaining sign-off from customers to establish clear expectations.

Basic Qualifications:

  • Aptitude for thinking analytically and solving complex problems.
  • Understanding of how digital, data and technology trends can strengthen the hotel business today and future-proof it.
  • Proficiency in gathering and interpreting relevant data and information.
  • Full proficiency in English.

Preferred Qualifications:

  • Previous hotel industry (Hotels, Resorts or Travel Industry).
  • Hotel Revenue Management.
  • Familiarity with Hotel Revenue Management Systems.

Location: Sao Paulo, Brazil.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

At Infor we value your privacy that’s why we created a policy that you can read here.