Infor

As an ERP Systems Business Analyst, you will partner with the business, interface with multiple stakeholders, gather requirements, and provide a clear road map for all development projects while being responsible as site owner for all functional areas in regard to the business systems.

Qualifications:

·       Bachelor’s degree in business, Analytics, or a related field

·       4-6 years of experience in an ERP or related field in a large scale, Business Analysis, Business Analytics role or similar

·       Working ERP and CRM system and data knowledge a plus (Infor (M3/LN/CSD/CSI), SAP, Salesforce experience preferred)

·       A minimum 3 years working with Microsoft SSRS and Relational databases using SQL.

·       Strong analytical mindset and problem-solving skills. Able to work with cross functional teams.

·       Experience with ERP, KPIs, business intelligence, and operational processes.

·       Experience working with Microsoft Excel and Access.

·       Ability to effectively work with end users and business teams for requirements gathering, understanding customer needs, testing, etc.

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Responsibilities:

·       Collaborate with top management and customers to translate business requirements into user stories for the development teams to implement

·       Develop and maintain an appropriately prioritized backlog of user stories for implementation

·       Work with stakeholders to determine scope and priorities for product development cycles

·       Work with development teams to ensure that they understand the vision for the product and are designing great features for our customers

·       Develop appropriately detailed specifications for product features so that they are clearly understood by the development teams

·       Interview customers and work with UI/UX designers to utilize user testing to gather and validate requirements

·       Evaluate and validate with development teams the effort estimates for user stories and features

·       Inspire and motivate the development teams to deliver innovative and exciting solutions with an appropriate sense of urgency

·       Act as an ambassador for the product internally and externally, and as the primary technical contact for queries related to the product

·       Bridge the gap between technical needs and the requirements of users including providing detailed product requirements for implementation of changes to our systems

·       Work with key stakeholders to ensure successful product releases

·       Work hand-in-hand with Support and QA teams to collect and classify defects, prioritize appropriately and ensure expected functionality is fully understood

Requirements:

·       Bachelor’s degree or higher – or the equivalent, preferably in relevant technical fields such as Computer Science, Analytics, etc

·       Experience with ERP system technology, and deep business understanding of ERP domains (Accounting, Fixed Assets, Payroll, Human Resources, Inventory Management, Sale, Purchasing... etc

·       Expertise in communicating progress at each phase of development as appropriate, including published roadmaps, requirements, and other information.

·       High degree of both technical expertise and business acumen

·       Strong results-orientation combined with excellent judgment and problem-solving skills, track record of product success.

·       Demonstration of outstanding communication skills internally and externally, across teams and functions

·       Demonstration of attention to detail, strong organization, and planning skills

·       Preference: 4+ years of ERP experience as a product owner in an Agile software development environment

·       Experience with agile development methodologies, tools, and team-based development like Jira, Atlassian suite

·       Conceptual understanding of AI/ML is helpful. Python language experience is desirable.