General information

Country
Germany
City
Remote Location
Department
Consulting Services
Job ID
28559

Description & Requirements

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems.

Over 65,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit www.infor.com

Position Summary

The Infor Consulting Services Organization enables our customers to rapidly recognize the value of Infor Solutions in a responsible, timely and cost-effective fashion by providing our customers consulting, implementation, development, training and managed services.

In line with Infor continuous growth strategy, we are looking for an experienced Services Sales /Deal Management professional for the role of Client Partner. Client Partner is responsible for sales of Infor service offering: consulting, implementation projects, development, customer training, managed services, etc. across the DACH region. The role is reporting to the Head of Service Sales DACH & CEE.

A primary focus of the role will be on shaping and managing complex deals (including solution design, delivery capabilities, risk assessment, etc.). You will be managing client relations with key decision makers: CxO Level (CFO, CIO, COO, CEO), IT department, purchasing department, business stakeholders to sell the services to Infor customers and prospects. Internally you will work closely with different Infor departments such as: Delivery, License Sales, Pre-sales, Legal and Senior Leadership.

Your Responsibilities Include:

·         Being CEO of your “own” Sales Pipeline – short decision process within the organization to accelerate the growth for the focus industries and products.

·         Drive Business Outcomes for the clients and for Infor.

·         Build up and maintain a long-term relationship with the customers through the positioning of Infor as a solution provider and understanding of the customer business requirements.

·         Engage with the license new business teams to propose and present cost-effective services solutions in line with the license opportunity and which supports the bid strategy.

·         Develop an account strategy for the assigned customers and territory to identify and develop opportunities by analyzing customers business requirements especially as it relates to how Infor’s services can unlock that business value.

·         Develop and execute a Sales Strategy to drive the identified opportunities to closure so that individual targets are met or exceeded.

·         Develop and execute marketing campaigns to drive pipeline and revenue generation.

·         Acts as the “director” and “motivator” of the Sales Team e.g. Legal, Pre-Sales, Delivery Management and other disciplines which are assigned to a certain opportunity.

·         Ensure that an effective and winning proposal is being put forward, in an efficient and cost -effective manner.

·         Develop the Services Work Order in close cooperation with the entire bid team

·         Develop the bid calculation and ensure the profitability of your deals

·         Comply with all company processes and tools used to record and track opportunities and orders and report progress.

·         Manage opportunities for new business and installed base in line with Infor’s standard documentation and procedures.

Knowledge and Skills, you bring to the organization:

·         Bachelor's degree or equivalent.

·         5+ years of successful services /IT consulting sales experience.

·         Proven ability to close deals.

·         Experience and understanding of ERP systems.

·         Demonstrated history of selling complex solutions.

·         Demonstrable ability to map out a close plan that incorporates all involved resources and contracts with a clear understanding of the customer sign off process and procedures.

·         Confidence and ability to interface professionally with a wide spectrum of customers including C-level executives

·         Know-how of Cloud solutions.

·         Ability to manage forecast / pipeline and reflect a true position with date driven deadlines.

·         Ability to work autonomously or as part of a team to achieve services sales targets.

·         Analytic and strategic strong in thinking, execution and messaging.

·         Excellent communication, presentation, organizational and planning skills.

·         Strong negotiation and closing skills.

·         Excellent interpersonal skills to work as a team member and customer liaison.

·         Fluent in both German and English language is a must

What’s in it for you?

At Infor, we are highly invested in the success of our people. We strive to make Infor a great company to do business with—and an awesome place to work. We recruit passionate people, cultivate an inclusive work environment, and encourage volunteerism in our communities.

·         Potential for personal growth within ICS Sales, as well as License Sales organization – significant company growth targets in upcoming years. Excellent basis to develop the career and to drive the personal growth.

·         Support the transformation of Infor´s future operating model / delivery model

·         Access very strong incumbent customer base at Infor

·         Sell future technology standard – Cloud Technology

·         Make use of current market needs – Digitalization and Transformation.

Our Values

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Infor does not discriminate in employment opportunities or practices on the basis of race, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age or individuals with disabilities.

At Infor we value your privacy that’s why we created a policy that you can read here.


Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.