Algemene informatie

Land
India
Stad
Ahmedabad
Vacature ID:
43792
Afdeling
Development

Beschrijving & Vereisten

The Information Specialist for Infor Birst will play a crucial role in developing and maintaining comprehensive documentation for our data platform product. This individual will possess a strong aptitude for translating complex technical concepts into user-friendly formats, including Release Documentation, Help Documentation, and Internal Wikis. By collaborating closely with data engineers, product managers, and other development teams, the Information Specialist will ensure that all documentation is accurate, clear, and accessible, ultimately enhancing the user experience and understanding of the Infor Birst platform. The ideal candidate will have a background in technical communication or a related field, along with proven experience in a data, analytics, or software-centric environment.

We are seeking a Information Specilist to join our team in Ahmedabad, India to continue to provide beneficial capabilities to an already strong analytics and reporting product group. So, if the thought of working across many different groups of peoples, time zones and teams to continue to improve on an enterprise analytics and reporting tool is intriguing, please Apply.

This is not a remote work position & in-office attendance is required. 

A Day in The Life Typically Includes:

  • Develop and maintain high-quality user manuals, API documentation, and online help resources for our data platform.
  • Work closely with engineers and product teams to gather technical specifications and ensure accuracy in documentation.
  • Work with internal technology adopters along with other development teams on implementation and integration documentation.
  • Create clear diagrams, data flow charts, and visual aids to illustrate complex data processes.
  • Edit and proofread documentation for clarity, consistency, and adherence to style guides.
  • Leverage GenAI and LLMs to aid in testing and validation of written documentation.
  • Stay up to date on current software development trends and practices.
  • Ability to learn quickly and execute accordingly.
  • Bring interpersonal and technical skills to engagements
  • Work closely with the Product, Development, QA and External Stakeholders
  • Willingness to work across time zones to interact with different stakeholders located across US west coast, Europe, and India and ready to work in shifts.
  • Willingness to work from office 5 days a week.

What You Will Need:

  • Bachelor’s degree in Technical Communication, Computer Science, or a related field.
  • Proven experience as a technical writer, preferably within a data analytics or software-centric environment.
  • Exceptional writing, editing, and communication skills with a strong attention to detail.
  • Familiarity with documentation tools such as JIRA, Confluence, Markdown, or similar platforms.
  • Strong analytical skills and the ability to comprehend complex concepts.
  • A high degree of self-motivation and flexibility with the ability to organize and prioritize multiple tasks
  • The ability to interact creatively and achieve results in a fast-moving, dynamic company environment
  • Excellent communication and teamwork skills
 

What Will Put You Ahead?

  • Hands on experience with documentation in the data analytics or DB/DW space
  • Experience with one or more of: Database Fundamentals, Reporting Concepts, Statistics and Data Analysis and Discovery
  • Experience with Scrum and Kanban methodologies


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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