Algemene informatie

Land
Egypte
Stad
Giza
Vacature ID:
43309
Afdeling
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Beschrijving & Vereisten

As an Infor Managed Services System Consultant for Infor ERP Products, the candidate will be required to perform the following:
- Maintain essential IT infrastructure, including operating systems, security tools, and applications.
- Work with internal and external partners to communicate project status, activities, and achievements.
- Responsible for analyzing and interpreting client requirements, and perform activities such as, but not limited to,
Investigation and troubleshooting incidents/problems within SLA, installation of Fixes and changes on applications.
System Maintenance and RIM (Release Impact Management).

Basic Qualifications:
Bachelor/Master degree of Engineering, Computer Science or any related Information Technology field.
Experience in system administration. 
Proven experience in supporting/administration of Infor Products or Similar ERPs.
Strong Analytical, Problem Solving and Troubleshooting skills.
Good knowledge in using APIs and Web Services for system integration and custom development.
Proficiency in SQL for querying, modifying, and troubleshooting databases.
Understanding of the data model, database structure, troubleshoot data issues, and manage database-related tasks.
Proficiency in resolving complex technical issues, including integration failures, performance problems, and data discrepancies.
Ability to work on multiple projects, managing technical aspects of implementation, customization, and integration in parallel.
Ability to work effectively in a team, collaborating with other technical consultants, functional consultants, project managers, and clients.
Experience leading and mentoring junior technical consultants, providing guidance on best practices, and troubleshooting.
Willing to learn new technologies and tools 
Good understanding of/Experience with SaaS with one or more cloud providers AWS/Azure/GCP
Ability to verbally present complex concepts and technical information to a non-technical audience in a clear and concise manner.
Reliability and deadline-driven approach.
Strong organizational skills & time management skills.
Flexibility to work in US time zones if required.
Must be fluent and proficient in the use of the English Language.


Preferred Qualifications:

Excellent knowledge with hands-on experience with Windows Server Operating system.
Experience in project management, application design and integration, and cloud computing ( Microsoft Azure , AWS ).
Knowledge of networks & firewalls will be an added advantage.
2nd language fluency is a huge plus (French, German).

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.