General information

United States
Remote Location
Job ID

Description & Requirements

Title:  Partner Relationship Manager

Location:  Remote, USA

Infor enters into contractual agreements with companies that develop applications and technologies that integrate with Infor’s core solutions.  These are known as Solution Partners.  Infor also has an established partner program for the companies that resell its world-class solutions.  These are known as Channel Partners. 

As a Partner Relationship Manager, you will actively work with Infor’s internal departments to facilitate the onboarding and integration of the Solution and Channel Partners into Infor’s operational workflow.  The process will require the ability to execute within contract terms and across multiple systems all requirements associated with the generation of royalty and commission obligations.  The position will require communication and management skills to lead and facilitate projects aimed to ensure that the onboarding and integration results in Infor maintaining compliance with its partners.

A Day in The Life Typically Includes:

·       Maintain an up-to-date review and understanding of all partner (Solution and Channel) contracts to ensure Infor is complying with all contracted terms

·       Work with IPN Business Operations and Commissions teams to ensure that the Channel Partners level, rate, and customer changes are updated accurately in Alliant, the commissions and royalty accounting software system

·       Work in tandem with Infor Product Management and Infor Operations teams to ensure accurate onboarding of Solution Partners into Alliant as well as other Infor systems

·       Review, recommend and test process changes within Alliant based on Infor business and process requirements

·       Complete yearly Solution Partner contract audits that validate Infor’s internal setup and compliance with partner contracts

·       Handle any research projects assigned involving incorrect or missing commission and/or royalty payments.

What You Will Need:

Basic Qualifications:

·       Desire and interest to become a system subject matter expert in Alliant

·       In addition to Alliant, a willingness to learn Infor’s other systems, including Softrax, Smartstream, and Documentum, and become proficient and knowledgeable in these systems

·       Intermediate to Advanced level Microsoft Excel experience

·       Ability to work independently and with the team with the expectation that you consult with other team members for guidance and knowledge transfer

·       Excellent organizational and multi-tasking skills and attention to detail are a must

What Will Put You Ahead?

Preferred Qualifications:

·       Basic understanding and interpretation of contract commercial terms

·       Familiarity with royalty and/or commission software processes and/or applications

·       2 years’ experience (commercial and/or operational) in the software industry

·       Knowledge and interest in technology to learn new software skills and to understand the reasons and importance of staying in compliance with our partners

·       Bachelor’s Degree in Business, Finance, Accounting or the similar

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: