General information

Country
United States
City
Remote Location
Department
Sales
Job ID
27641

Description & Requirements

Director or Sr. Director, Field Operations

Remote Based Location

                                                 

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all. 

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit www.infor.com

Position Summary

The Director or Sr Director is responsible for partnering the Business Unit GM on all sales related matters and manage a team of sales operations analysts with a focus on Go-to-Market formulation, org planning, operations, P&L tracking, business reviews budgeting and forecasting.

Basic Qualifications
What You Will Need:

  • Prior strategy and operations management for global enterprise software organizations, IT companies or consulting firm
  • Management experience
  • Degree or prior experience in Management, Economics or Finance

·         Ability to work under pressure and prioritize while meeting deadlines

·         Excellent organizational and project management skills

·         Ability to work independently and be a self-starter

·         Excellent interpersonal skills from communication and listening to attitude and deportment

·         Proven problem-solving capability and analytical acumen

·         Demonstrated credibility, professionalism and decisiveness

·         Experience working with executive leadership across sales, marketing, operations, product development and services

The candidate must be comfortable and effective in communicating and presenting to executive management. Superior planning and management skills are a must with track record of results is a must.

What Will Put You Ahead?

  • Prior software, SaaS or ERP industry experience
  • Solid written, verbal and presentation skills

·         Ability to adjust accordingly and assist with change management initiatives

·         Experience using a CRM system and BI/Analytics tools

·         Advanced Microsoft skills including Word, Excel and PowerPoint

Infor Employees Have

  • A sense of urgency - Conduct your work with intensity and speed. Huddle fast. Make fact-based decisions. Use good judgment. Keeping initiatives moving.
  • A passion for customer success – Be responsive but also proactive. Follow through on promises. Reject mediocrity. Be obsessive about doing better. Be accessible and communicate proactively. Be selfless. Work as One Infor.
  • A thirst for innovation – Be curious. Be a change agent. Some ideas will prove out, and other will not. Fail fast. Iterate. Stay ahead of technology.
  • A focus on results - Never ignore results and facts. Learn and adjust. Focus on quality in all that you do. Do more of what work; less of what is not working. Invest your time in value creation. Act like an owner with an adaptive, entrepreneurial spirit.
  • A sense of community - Show compassion and caring for others. Be socially responsible. Be inclusive.

 

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo. We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

 A Day in The Life Typically Includes:

The primary role will be to support the BU GM and Sales Leadership in the following key areas:

·         Work cross-functionally to develop the GTM strategy and lead budgeting, planning, quota setting, and P&L reviews

·         Work with GM’s to oversee weekly forecasting; assist management in assessing risk, upside and accuracy

·         Drive to maximum field capacity and support the talent management lifecycle across recruiting, onboarding and performance management

·         Be ready to develop and own new or special projects or programs critical to the business, and integrate into the operating cadence.

·         Manage a team of analysts to

          Orchestrate priority reviews with key business stakeholders and drive associated action plans

          Review KPIs with GM’s and adapt execution as necessary to address risks

          Launch and operationalize corporate projects into the field

          Drive continuous compliance & improvement in the execution of the Infor Sales Methodology

          Enforce the field Rules of Engagement and field policies/procedures

  • This position requires a strong communicator who can lead through coaching, a facilitator for resolving issues or challenges both within a team and/or other departments, coordinator of work flow and problem solver. The ideal candidate will be very detail oriented and able to adjust quickly in a rapidly growing and dynamic group. Alignment of integrated marketing campaigns by connecting industry strategy, content, and field marketing.
  • Centralized source to connect Infor stakeholders for sales execution, BDR enablement, product readiness, and customer success with evidence.

·         Maintain partner relationships, ensure enablement, and connect with sales opportunities where partners will help us win.

·         Maintain a high and accurate knowledge level of business concepts, business processes and efficiency factors in order to determine ways to increase performance and business excellence for prospects. This will include a strong knowledge of the competitive landscape.

·         Develop and implement go to market strategies for customers including net new prospects, with unique value propositions by customer segment.

Infor values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA/AODA, should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

Applicants to and employees of most United States private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination. For additional information please see EEO is the Law poster, the EEO Supplemental as well as the Statement of Policy.


Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 


Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf