General information

Job ID

Description & Requirements

Senior Usability Analyst

About Infor

Infor builds business software for specific industries and delivers pre-configured, industry-specific solutions via the cloud. More than 68,000 customers in 170 countries rely on Infor’s applications, services, and 16,000 employees to help overcome market disruptions and achieve business-wide digital transformation by putting the user experience first, leveraging data science, and integrating with existing systems. Join a very talented development team that is helping to build the future of enterprise software with users at the center. We’re working every day to deliver software that is intuitive, engaging, consistent, and effective for the end user and mutually satisfying to the business needs.

What you’ll be doing

      Partner with development, business analysts, and product teams to create world-class HR, Finance, and Supply Chain software

      Digging deep into complex user problems and interfaces to create effective, meaningful, and efficient software

      Creating wireframes, high fidelity mockups, and prototypes

      Advocate for the user and effectively articulate and defend design decisions

      Document UI specifications for user interaction designs and solutions, according to standard templates, using natural language simply, clearly, unambiguously, and concisely

      Proactively identify usability issues and work to create solutions before the software release

      Lead collaborative UI reviews with product stakeholders

Education & Experience

      Bachelor’s degree or equivalent work/education experience

      Familiarity with low and high fidelity prototyping tools (Adobe Creative Suite, Sketch, Axure, Balsamiq, etc)

      Working knowledge of HTML and CSS

      3+ year’s experience in user experience design for software applications

      Experience in creating successful user experience design strategy, which meets user needs, business requirements and company brand promise

      Experience in implementing and using design systems

Required Skills

      Excellent communication skills (visual, oral and written) and the ability to interact effectively with peers, internal/external customers, and prospective clients

      Ability to break down business, software, and usability requirements into functional user strategy

      Presentation skills, both creation of compelling visuals and in front of an audience

      Uncanny ability to hone in on the problem, uncover user issues, and concerns before moving to solutions

      Deep knowledge of best practices in contemporary user experience design

      Understanding of contemporary usability research methods

      Understanding of software product development lifecycle

      Adobe Creative Suite, Sketch, Figma, InVision, and similar UI/UX design software

      Ability to break down business, software, and usability requirements into functional user strategy


      Front-end development experience

      Mastery in creating complex applications, specifically web-based with working knowledge of HTML and CSS

      Mastery in formulating and maintaining design and usability guidelines

      Application experience specific to relevant business domain

      Experience with business object modeling tools and/or entity relationship modeling tools

      Knowledge of source code management and configuration management

      Knowledge of Infor Lawson applications

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.