General information

United States
Remote Location
Software as a Service
Job ID

Description & Requirements

The Cloud System Engineer is a key member of the Infor Cloud Operations team, responsible for operations of Infor’s Cloud Suite solution in the Amazon AWS (Commercial and/or GovCloud region(s)). The role is responsible for the solution’s operations and continuously evolve the solution to meet contract service level agreements and operational efficiencies. The system engineer is also required to understand AWS technologies as well as have system-level understanding of complex information system topologies.

A Day in The Life Typically Includes:

  • Work with Developers, QA, and support to address compliance, security, and customer issues
  • Monitor systems for performance and system outages
  • Deploy new software and infrastructure automation as part of the software lifecycle
  • Maintain documentation for Cloud Operations tasks
  • Create and Maintain change management records

Required skills:

  • Experience as operator of production environments in large application deployments adhering to best practices like ITIL V3
  • Experience automating enterprise-class applications or cloud topologies
  • Experience with designs consuming cloud services/technologies, specifically on AWS (CloudFormation, EC2, EBS, ELB, KMS, IAM, STS, CloudWatch, S3, VPC, security groups)
  • Experience on server platforms specifically Windows and Linux flavors

Preferred Qualifications:

  • Formal large-scale production experience is a huge plus
  • Formal experience working in a FedRamp-controlled environment
  • Experience with OS security involving Active Directory, Windows networking, Group Policies, DNS, PKI & Certificates
  • Experience writing Python and Windows Powershell
  • Experience with compliance, management, and monitoring products like Splunk, TrendMicro, Grafana, and Nessus

Remote (St. Paul, Minnesota; Alpharetta, Georgia or Dallas Texas)

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: