General information

Taguig City
Job ID

Description & Requirements

Position Summary


We are seeking a highly motivated and detail-oriented Cloud System Administrator that will join our Cloud SaaS Operations team. You’ll work with many AWS offerings and open-source tools. You’ll help provide operational support to our Cloud Infrastructure that hosts our enterprise applications while maintaining the backend services. You will be responsible for troubleshooting, monitoring, and development of system automations while working with key stakeholders throughout the enterprise to help us deliver multi-tenant applications to customers in the cloud. And you’ll work on a tight-knit team that moves fast and learns new skills daily.

Key Responsibilities

• Design, manage, and operate services running in Amazon Web Services

• Developing, testing, implementing, and maintaining automation/scripting solutions for AWS deployments or internal tools.

• Keep up to date with newest technology and implement new features that can improve the stability, manageability, and customer experience.

• Advanced troubleshooting and monitoring of service systems to ensure adequate SLA and deliverables

• Optimize performance and scalability as necessary and ensure the overall health of the environment

Take on other projects and responsibilities as necessary

• Responsible for analyzing IT environment and developing detail change suggestions for enhancements and new information technology solutions

• Provides technical expertise to the product development, product maintenance, and customer support organizations

• At times, directly interact with DBA, Support Teams and Development Teams and other resources when necessary to reach resolutions.

• Maintain and create comprehensive documentations of architectures, procedures, and processes, at times provide unofficial training to help other teams understand the infrastructure and setup.

• Participate in problem solving such as root cause analysis to resolve issues.

Key Requirements/Experience

• Experience in installation, configuration, and management of Operating Systems such as Linux and Windows

• Experience working with, setting up, troubleshooting and/or maintaining web applications and server-based applications.

• Automation and scripting experience (Using Python, Bash or PowerShell)

• Knowledgeable with AWS Core Services and Concepts

• Proficiency developing and consuming REST APIs

• Experience in automating AWS infrastructure deployments with CloudFormation, CodeDeploy, etc • Knowledge of Jenkins or an equivalent CI tool

• High proficiency with Git and source control

• Understanding of agile development best practices

• Excellent oral and written communication skills

• Ability to learn and adapt quickly in a fast-paced, fluid technical environment

• Good ability to manage and multi-task and is committed to deadlines

• Fosters effective working relationships with associates in other organization units.

• Ability to sometimes work outside of scheduled business shift.

• Bachelor of Science in Computer Science or equivalent

• 2+ years of experience developing and maintaining software applications in the AWS cloud

• Must have prior experience in maintaining multi-tenant environments hosted in public cloud such as AWS, Azure, or GCP

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.