Infor

Infor Professional Global Services is searching for an experienced Program Specialist to provide day-to-day support across the Americas’ Early Talent (ET) Program. Responsibilities include supporting the ET Program Leader for the Americas on the overall program structure and acting as the on-site day-to-day lead for the St. Paul team. If you have a passion for people and supporting them with details in a fast-paced environment, this position is for you.

A Day in The Life Typically Includes:

• Manage the day-to-day activities of the Early Talent (ET) team in St. Paul including guiding team to prioritize training and client activities, directing ETs on time management practices, and coordinating with on-site facilities team for operational needs  
• Provide on-site guidance of ET resources in alignment with the coaching of the Senior Manager, ET Program or Business Unit / Practice managers/leaders
• Accountable for the trainer & project feedback process in St. Paul including executing the process, gathering feedback from trainers and project leaders, and providing improvement opportunities  to the process owner.
• Owns continuous improvement for ET processes set up and facilitated locally / on-site.  
• Support Program Leader in day-to-day operations of St. Paul team including maintaining the ET roster and profiles (e.g. focus area, mentor assignments, staffing assignments, status), and maintaining documentation / logs.
• Collaborate on planning & logistics including partnering across multiple departments to prepare for weekly on-site activities, managing day-of logistics for training, and supporting trainers while on-site including making decisions based on needs to pivot / change course due to on-site issues.
• Lead on-site community-building events including the planning of ET social events (e.g., lunches, graduation, etc.), coordinating with vendors, and managing event logistics.
• Incorporates our Principle Based Management (PBM) framework in their role and interactions with others

Required skills:

• Experience working in an office environment managing office logistics (resource calendars, meeting rooms, multiple teams and personalities, etc.)
• Experience with Microsoft Office suite (Excel, Word, PowerPoint, Email)
• Internal and external communication skills including written, verbal, presentation, and active listening
• Ability to be in-office five days a week

Preferred Qualifications:

• Operations experience in the technology or management consulting industries
• Experience working in complex, matrixed environment
• Program or project management experience
• Training planning and logistics experience
• Performance management experience

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.