Infor

Position Summary: The Learning Program Manager role will focus on building and managing respective learning program strategy and roadmap for key learning categories (Emerging Markets, T2V professional skills & support Infor U Kickstart Program initiatives.) across multiple personas to support the transformation of skills and capabilities for employees, partners, and customers.  You will work with internal and external stakeholders, analyze data and metrics, and collaborate on insights to create, refine, and improve on learning programs. You will define and manage program success criteria and scope and priorities; then monitor programs from initiation to execution.

Close collaboration with learning stakeholders is critical to succeed in this role. Stakeholders include Industry General Managers, Learning Product Mangers, Learning Portfolio Managers, Infor partners, customers, and other Infor internal groups, including Education Services Delivery, Product Management and Engineering, Customer Support, Sales, Consulting, and more.

Key Responsibilities:

Experience and Skills:

• 3 years of relevant work experience in Program/Project/Product Management
• Experience developing Product or Program strategies end to end.
• Experience building strategy documents, gathering roadmap requirements, identifying key milestones, and reporting on program metrics.
• Proven ability to influence cross-functional teams without formal authority.
• Working knowledge of agile principles and writing user stories
• Ability to assess the data to demonstrate goal achievement.
• Judgement, maturity, negotiation/influence skills, analytical skills, and leadership skills

• Lead sessions/discussions to elicit requirements for strategy setting.
• Passion for customer, internal and partner enablement and its impact on Infor overall
• Excellent communication (oral, written, and listening) at all levels, including senior executives, technical experts, peers, customers, partners, and employees.
• Strong interpersonal and coordination skills