Infor

As a Hospitality GPS (Global Professional Services) Project Manager, you will be responsible for implementing Cloud-based solutions used by Hotels, Casinos, and Resorts to manage their day-to-day operations for Hotel Management, Sales and catering, Restaurant Point of Sales and Revenue Management.  Projects require industry-specific knowledge to effectively manage resource assignments for configuration, training, support, and technical installations. GPS Project Managers have responsibility for major accounts and multi-site product rollout. You’ll be accountable for managing the client project, ensuring that all targets and requirements are met, on schedule and within budget, while operating with minimal supervision. You’ll report to the Manager of Project Managers who will support you from project assignment to planning & execution, through to project billing and closure. These duties will be performed remotely with some travel to customer’s site and with regular client facing video conferencing expected. Other duties may include supporting the sales teams in a pre-sales capacity and the support team for post-implementation queries as needed.

A Day in The Life Typically Includes: 

Responsible for billable projects from initiation through delivery:

• Being accountable and ensuring that projects remain on schedule and within budget and confirm projects are completed according to agreed-upon plan.
• Keeping appropriate client and Infor resources informed of project progress, completing weekly Project Status Reports, dashboard reports, participating in weekly PM meetings and communicating appropriately with client project sponsors, client department leadership, and staff.
• Ensuring all project resources are identified, forecasted, and staffed.
• Completing timely and accurate client invoicing and monitors outstanding receivables.
• Provide team leadership including: building a team, motivating staff, aligning project requirements to resource competencies, delegating work assignments and monitoring performance.

Managing the Infor Consulting business through accurate project accounting:

• Maintaining project financial and project profitability, to include resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.
• Providing timely and accurate updates to all internal reporting and tracking systems.
• Ensuring all project resources are identified, forecasted, and staffed.
• Responsible for medium to high value services work orders

Basic Qualifications:

• Project lifecycle Project Management experience within the Hospitality Industry
• Ability to manage small, medium up to large implementation projects.
• Experience building relationships and client communication.
• Experienced with Project Management tools and MS Office products.
• Travel up to 25%

Preferred Qualifications:

• PMP or other Project Management certification.
• Hotel software products use or experience.
• Demonstrated business acumen in the Hospitality Industry.
• Bachelor's Degree, or equivalent work experience.