General information

Country
Philippines
City
Taguig City
Department
Development
Job ID
27572

Description & Requirements

Information Developer

Manila, Philippines

Position Summary

Plans, organizes, writes and codes online help, user, installation, and release-related documentation for business software that is correct and written to standards within the timeline defined for a project. The information developer works closely with development teams. The scope of external communication is limited. Operates under general supervision; typically reports to a manager of Information Development. 

A Day in The Life Typically Includes:

 

  • Demonstrates technical writing expertise by writing and publishing help text, user manuals, installation instructions, and release notes.
  • Researches and gathers information; interprets software business and technical designs and organizes and writes content for documentation projects.
  • Provides key content that enables the user to understand functionality and perform processes effectively; avoids writing intuitive, repetitive and unnecessary content.
  • Creates, tests, and troubleshoots online help for assigned software applications.
  • Delivers quality documents with minimal errors; edits materials for clarity, organization, and adherence to standards.
  • Takes an active role in projects, presents ideas in a constructive manner, demonstrates openness and builds on the ideas of others.

What You Will Need:

Basic Qualifications:

  • Holds a Bachelor’s degree in technical writing, information design, business, or computer science or the equivalent level of technical training and work experience.
  • Requires 3 to 5 years of relevant experience.
  • Demonstrates excellent English language usage and writing skills.
  • Advanced problem solving and analytic skills.
  • Familiarity with markup languages and proven experience with authoring tools such as DITA XML, CCMS.
  • Good PC skills with knowledge of various operating systems, file management tools, graphic design tools, and common MS office applications.

What Will Put You Ahead?

Experience in the following:

  • Industry specific knowledge or experience
  • Excellent interpersonal skills; works well with team members at all levels of the organization.
  • Manages time effectively resulting in maximum overall efficiency.
  • Resourceful and creative in devising processes and solutions.

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.