General information

Country
Germany
City
Remote Location
Department
Consulting Services
Job ID
27156

Description & Requirements

 Senior Functional Consultant (m/f/d)

Location: DACH RegionHH fdhtrtzuj – home or office based



About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit www.infor.com



Position Summary

This position is an integral part of the Infor Consulting Services organization. The Infor Consulting Services (ICS) organization enables our customers to rapidly recognize the value of Infor Solutions in a responsible, timely and cost-effective fashion by providing our customers consulting, implementation, development and managed services. The ICS works with clients to implement Infor software and industry standard processes with the aim of reducing costs increasing customer service and creating frameworks for enhanced collaboration and business efficiency. Whilst our technology is the enabler and vehicle for achieving business benefits, the quality and experience of our consultants are key differentiators.

The Infor Warehouse Management System comprises best in class solution components for distribution companies including high volume retail, defense, 3rd party distribution services, and covering most industry verticals. The central focus of the role will be to perform the implementation consulting services for our clients in adopting Infor’s solutions primarily the Infor WMS.

 



Key Responsibilities

·         Working closely with clients to gather and understand business requirements, challenges, and identify improvement opportunities in warehouse operational processes and management.

·         Conduct workshops with clients to assist and advise business owners to understand the system capabilities, processes, and advocate the adoption of industry best practice.

·         Defining processes, solution or workaround, and designing the application configuration in accordance with the objectives agreed.

·         Perform implementation activities at client site including: training, process development, workshops, testing, deployment/go-live support and documentation

·         Working closely with Technical Consultants and Project Managers onshore or offshore to define the total solution.

·         Ensuring that services delivered, and deliverables are to a high standard and signed-off as completed to enable invoicing in accordance with agreed procedures

·         Producing full functional specifications for extensions and configuration changes and complying with Infor documentation requirements.

·         Collaborating with Product Development proposing enhancements and introduction of new technologies

·         Working self-sufficiently and collaboratively to ensure team goals are achieved

·         To recommend changes to procedures and processes for process improvement

·         Serves as advisory-level pre-sales support and post-sales operational support specialist when needed

·         Maintain product, industry knowledge and skills continuously

·         Assist in the creation of training material and conduct training courses

 


Key Requirements/Experience

The ideal candidate will be flexible to travel and adaptable to consulting work in the EMEA region as required, occasionally international travel may be required.  The candidate must be willing to working with people from different ethnicity, cultural background and positions in the company.

  • Bachelor's Degree with at least one course or demonstrated experience in Information technology
  • Minimum of 3 years working experience in Warehousing or Supply chain logistics.
  • German and English languages – written and verbal (essential)
  • Reliability and deadline-driven approach
  • Ability to present to all levels and lead a customer workshop, extracting the required information.
  • Ability to forge a strong relationship with the customer, and become trusted advisor
  • the required information.
  • Strong organizational skills & time management skills.
  • Strong oral and written communication that effectively articulates complex ideas.
  • Ability to work independently and as a part of a team but also self-motivated.
  • Excellent problem solving and analytic skills. 
  • Willingness to travel.



Additional requirements (Optional):

  • Have work experience and understanding of technical elements in IT software such as: HTML, XML, Programming languages, SQL, reporting tools and etc.
  • Confident, independent, sense of ownership, conscientious, strong analytical and problem-solving skills, good communication skill.
  • Experience in WMS such as Infor WMS, SCE, WM9, Exceed, JDA Red Praire, Manhattan Associates, Microsoft WMS, Oracle WMS, SAP WMS, High Jump.
  • MS Office (Word, Excel and PowerPoint)

What’s in it for you?

At Infor, we are highly invested in the success of our people. We strive to make Infor a great company to do business with—and an awesome place to work. We recruit passionate people, cultivate an inclusive work environment, and encourage volunteerism in our communities.

If you recognize yourself in this description and we have raised your interest, please send your detailed application including the possible starting date and your salary expectations to: cristian.bossetti@infor.com.

Our Values

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Infor does not discriminate in employment opportunities or practices on the basis of race, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age or individuals with disabilities.

At Infor we value your privacy that’s why we created a policy that you can read here.

The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. Please find further information here: http://www.infor.com/



Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.