Infor

JOB SUMMARY:   We are seeking a highly motivated and detail-oriented Development Support Engineer to join our growing Infor OS (Infor Operating Service) organization.  Infor OS is a foundational cloud platform that provides horizontal technology services across all of Infor’s Cloudsuites.

You would be joining a dynamic, fast-paced, cross-functional team composed of business analysts, developers, architects, product owners and quality assurance analysts delivering a portfolio of world-class products.  We offer an Agile environment in which you can work on challenging problems that that will keep you engaged and learning all the time. If you want to build beautiful software, contact us.

JOB RESPONSIBILITIES:

·       Technical troubleshooting of the Customer reported issues for the Infor OS API Gateway.

·       Collaborate with Development team to understand the functionality/issue background when needed.

·       Assist Development team with the deployments of the software in DEV environments.

·       Set up and monitor performance metrics for the production workloads.

EDUCATION & EXPERIENCE:

·       An undergraduate or Master’s degree in Computer Science or an equivalent experience

REQUIRED SKILLS: 

·       Understanding of SOAP/Restful APIs

·       Experience with API testing using tools like Postman/Ready API.

·       Ability to quickly grasp concepts, analyze problems and provide innovative solutions.

·       Understanding of JIRA

·       Basic understanding of Databases (MSSQL/MYSQL/POSTGRESQL)

·       Experience with monitoring and logging tools like splunk, sumo logic or equivalent.

PREFERRED SKILLS & KNOWLEDGE: 

·       Working experience in AWS