General information

Country
United States
City
Remote Location
Department
Consulting Services
Job ID
27766

Description & Requirements

Title: Supply Chain Implementation Consultant

Location: Remote, U.S.

The Implementation Consultant works within the Professional Services organization at Infor. This position will serve in a business and technical consulting capacity to understand customer business requirements and apply them to the Infor Nexus application to ensure customers’ success. The software is delivered in a cloud-based, on-demand environment and the candidate will work directly with global customers to deliver complex, global supply chain solutions.

Essential Duties

·       Demonstrates expertise in software implementations or supply chain and applies industry knowledge to decipher customer needs

·       Utilizes consultative approach in gathering customer requirements in a clear and accurate manner, understands the overall vision of the project, and collaborates closely with the Solution Architect in building solution designs

·       Configures the Infor Nexus application and collaborates with technical teams for implementation of integrations and customizations

·       Leverages Infor Nexus product expertise to guide customers on the solutions and configurations

·       Develops functional design specifications and technical designs

·       Acts resourcefully when trying to understand and resolve an issue

·       Works closely with and builds positive relationships with customer project teams

·       Effectively communicates a variety of information (e.g., technical details, status updates, obstacles and challenges being faced, strategies for resolving issues, reporting and interpretation of data) in a way that the customer understands and finds meaningful

·       Responsible for collaborating regularly with global, multicultural teams both within Infor and at the customer

·       Organizes and conducts customer training to drive adoption

·       Provides input to build the deployment plan and support solution rollout

·       Monitors solution stability post-implementation and provides support to ensure business continuity

Basic Qualifications:

·       3 or more years of experience in a related field or position

·       Bachelors Degree in Supply Chain Management or a relevant area of study

·       Ability to effectively troubleshoot technical issues, analyze complex problems, and formulate alternative approaches

·       Effective written and verbal communication skills; ability to prepare and deliver oral presentations

·       Ability to present business process flows and technical applications

·       Comfortable working on multiple projects and task simultaneously, excellent attention to detail

Preferred Qualifications:

·       Experience with integrations using XML, JSON or X12 formats

·       Experience/Understanding of ERPs

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Human Resources at 470-548-7173 and/or ADAAA@infor.com.

Applicants to and employees of most United States private employers, state and local governments, educational institutions, employment agencies and labor organizations are protected under Federal law from discrimination. For additional information please see EEO is the Law poster, the EEO Supplemental as well as the Statement of Policy. If you would like to view a copy of the company’s affirmative action plan or policy statement, please email us.hrprograms@infor.com.


Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 


Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf