Infor

Infor Managed Services (IMS) team is seeking a Senior Infor Workforce Management (WFM) Consultant to lead the design, implementation, and optimization of Infor WFM solutions. This role requires strong expertise in Infor WFM modules, including Multi-Viewer Scheduler (MVS), Time & Attendance, and Labor Forecasting.

A Day in The Life Typically Includes:

• Work as an integral part of the IMS WFM Team – coordinating activities with the customers, stakeholders, and Infor team members of all levels.
• Develop strong functional consulting skills surrounding Infor WFM application (and related third party) technologies and tools in order to support product customizations, modifications and related consulting/training activities.
• Lead end-to-end implementation of enhancement / customization of Infor WFM application, with a focus on: Multi-Viewer Scheduler (MVS) for complex shift planning and real-time visibility, Time & Attendance for accur tracking and compliance, Labor Forecasting and Budgeting for proactive workforce planning.
• Provide expert-level troubleshooting and analyze customers' business requirements objectives; develop business processes to meet customers' business needs. 
• Assist customers in using available tools to deploy the Infor solution efficiently.
• Mentor junior consultants and provide guidance on best practices and solutions.
• Develop and maintain documentation, training materials, and change management plans.
• Open to working on US shift and weekends and holidays.
• Open to working as on-standby or on-call during off shift hours.

Basic Qualifications:

• Experience providing implementation and strategic practice of Workforce Management or Timekeeping software packages such as Kronos Timekeeping, or related HCM software packages such as Workbrain, ADP etime, PeopleSoft, or Workforce Now.
• Experience in reporting tools for data analysis and dashboarding, such as Cognos Report Builder.
• Experience customizing and resolving issues for customers in all verticals.
• Experience working in process improvement including release cycle, build and deployment, migration, and go-live support.
• Experience with scheduling, labor laws, and credentialing requirements.
• English speaking proficiency.

Preferred Qualifications:  

• Experience with Infor WFM certification on Time and Attendance, MVS, or LFSO.
• Experience of full-cycle software implementation of Infor WFM application, including Multi-Viewer Scheduler (MVS) and Labor Forecasting and Optimization Schedule (LFSO).
• Computer programming or software application coding skills using Groovy, Java / J2EE, XML (Xpath, XQuery, SAX, JDOM), JavaScript (Node JS, Angular).
• Writing and tuning advanced complex SQL queries for Oracle, SQL Server.