Infor

Position Summary:

The Training and Enablement Specialist is critical to Infor IT’s data strategy of building a data-driven culture across all of Infor. This role will be responsible for establishing the T&E foundation to advance the usage and adoption of Infor’s data and analytics. The role will be reporting under the Data Frameworks Team from the IT-Data Management and Analytics (IT-DMA) group. IT-DMA’s vision is for Data Democratization, empowering every Inforian to make data-driven decisions.

A Day in The Life Typically Includes:

• Implement the training and enablement strategy including building learning assets and learning journeys
• Proactively monitor customer adoption and engagement metrics for IT-DMA’s analytical solutions
• Proactively provide recommendations to improve adoption by working closely with business data owners and various IT teams 
• Routinely provide reports and surface findings to key stakeholders and drive continuous improvement in usage and adoption
• Partner with Enablement and Education Programs teams to align on global enablement initiatives
• Ensure training materials are up-to-date and stored and maintained in a central repository
• Manage the team’s internal training calendar
 

What You Will Need:

Basic Qualifications:

EDUCATION:

• Minimum 2 years work experience in enablement or education roles

• Bachelor’s degree preferred

REQUIRED SKILLS

• Prior experience in training and enablement, sales, or delivery/implementation/consulting roles

• Excellent communication, presentation, and interpersonal skills in a multicultural environment with the ability to interface with Executives, Business Users and IT Leaders and Developers

• Ability to influence and build relationships virtually across multiple functional areas (Sales, Marketing, Services, Product and Technology, HR, etc.)

• Data-driven, problem solver and strategic thinker

• Self-motivated and able to handle tasks with minimal supervision

• Resilient and adaptable to change

What Will Put You Ahead?

Preferred Qualifications:

 • Experience in a data analyst or business intelligence role or passionate in data, analytics and dashboards

• Familiarity with data visualization tools such as Domo, Tableau, Birst, Power BI, etc.

• Experience in working at a Software/SaaS company with working knowledge of marketing, sales, professional services, and customer success business processes