General information

United States
Remote Location
Maintenance Business
Job ID

Description & Requirements

Enablement Manager

Location: NA or EMEA preferred

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all. 

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion. 

As a global company spanning multiple regions and offering limitless opportunities for growth, we believe that everyone should be an entrepreneur of their role. At Infor, there are countless opportunities for you to be challenged and contribute towards transformative growth. Sounds exciting? Apply today!

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Position Summary

The Enablement Manager supports the work of the Centre of Excellence by leading projects around process improvement, system functionality and enablement to ensure good uptake and governance of new initiatives across the CX and CES group.

A Day in The Life Typically Includes:

  • Managing the Sharepoint site ‘CS Atlas’ to ensure ease of use and accurate content
  • Working with stakeholders to understand current needs and initiatives
  • Scheduling and leading live coaching sessions for CX and wider CES participants
  • Onboarding new hires into the CS and wider teams including delivering training on the activities, tools and processes for their role.
  • Monitoring adoption of new initiatives and providing follow-up

What You Will Need:

Basic Qualifications:

  • This person needs to be a respected colleague with great networking skills. 
  • Good communication skills essential and a passion for employee engagement and enablement. 
  • Ability to self-motivate and pursue input from a disparate groups of stakeholders by being excellent at relationship building.
  • Clear thinking with the ability to take in information and transform it into effective training material

What Will Put You Ahead?

Preferred Qualifications:

  • Internal knowledge of Infor will be helpful. 
  • Background in Customer Success or Service Delivery an asset.
  • Bonus points for a willing to, at times, work off hours to participate in conference calls/meetings across multiple time zones
  • Tenacity, an ability to retain information and an open-mind are all beneficial qualities for the role.

Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: