General information

United States
New York
New York
Job ID

Description & Requirements

JOB TITLE:                         Senior Marketing Specialist

LOCATION:                       641 Avenue of the Americas, New York, NY 10011

DUTIES:                             Collaborate with cross functional teams to develop bespoke reference success initiatives across various products/industries; monitor lifecycle of Infor’s customer base to identify and recruit referenceable customers; nurture and strengthen relationships of assigned, strategic and even unique customer advocates; increase program adoption and visibility both internally and externally; manage and monitor customer reference activity, keeping data current and accurate and at a detail level as required by prospects requesting to speak to customers regarding usage and outcomes; monitor internal business processes to respond timely and collaborate across the team to ensure overall effectiveness; spearhead projects and proactively execute new opportunities to help drive the business forward; create new programs to increase customer relations and build customer advocacy; foster best practices with respect to ad-hoc transactional requests in collaboration with offshore team; and, interact with external (and internal) customers in a highly sensitive style to foster an emotional experience. Telecommuting permitted up to 100%.

REQUIREMENTS:             Bachelor’s degree (or foreign equivalent) in Business, Accounting, Management, Finance, Marketing, Information Technology or related field; and five (5) years of progressive related post baccalaureate work experience in the job offered, or in a related occupation. Candidate must have five (5) years of post-baccalaureate experience involving each of the following: Demonstrable experience managing executive stakeholder relationships and navigating complex business scenarios along with internal organization structures to drive results; Demonstrable experience identifying business processes and uncovering key business issues; Demonstrable experience performing qualitative and quantitative data analysis and visualization, including Competitor Analysis, Strategy Analysis, Financial Data Analysis, Business/Financial Modelling and technical expertise including advanced Excel and PowerPoint (Macros/VBA Programming); Demonstrable experience leveraging business intelligence/ analytics tools and primary/ secondary market research applications; and, Demonstrable experience utilizing a CRM system.                                          

                                           Telecommuting permitted up to 100%.

Range of Pay:                  $121,928 - $168,500

REFER TO:                         How to apply: E-mail resume, referencing IN1005, including job history, to Infor (US), LLC is an Equal Opportunity Employer.

ABOUT INFOR:                Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all. We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

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Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

Equal Opportunity Employer, including disability and protected veteran status. This employer uses E-Verify.  Please visit the following website for additional information: