General information

Country
India
State
Karnataka
City
Bengaluru
Department
Development
Job ID
21121

Description & Requirements

Site Reliability Engineering (SRE) – SSE

Bangalore

EDUCATION : Bachelor's degree or above in Computer Science, or related Engineering discipline

EXPERIENCE: 3 +yrs

Position Summary

SRE team is looking for a dedicated SRE engineer who is ready to take up the challenges which is a mixture of troubleshooting, monitoring, code developing, automation, networking, tuning etc. across different layers of the application.
We are looking for engineers who can analyze, provide RCA, catch issues before it appears and develop/propose automated solutions for monitoring, performance, capacity planning, high availability and disaster response for on-prem/AWS application.
The team provides an unique opportunity to gain knowledge of Infor Nexus platform, various products & modules, along with knowledge across various teams, services (App Servers, Queueing, Caching & Data Services). This is a great opportunity to expand your technical horizons across different services/layers of the application regardless of the prior experience with the services/products.

Key Responsibilities:

    • Develop/Monitor application operational performance and reliability indicators
    • Identify/publish the required metrics to ensure visibility into all aspects of our application’s performance and stability from global/customer perspective
    • Define SLOs specific to services/products/customers
    • Building dashboards and alerts that continuously monitors the identified metrics and SLOs and reporting the Violators
    • Provide/Document RCA analysis on the Production outages/maintenance and provide automation solution which can improve/reduce the downtime
    • Generate reports which can tell the Quarterly/Yearly performance analysis of application in terms of Reliability/Availability
    • Develop automation code for infrastructure needs, testing solutions, failover solutions, failure mitigation, and much more
    • Proactively responding to alerting, incidents and making sure alerts/dashboards are up to date
    • Develop and publish runbooks, documents, tools and processes
    • Work independently and within a team to triage the production outages/maintenance and work towards the remediation of the same

Basic Qualifications

    • Minimum 3+ years of total industry experience
    • Minimum 2 years of experience in Splunk Dashboard/Report/Alerts Development
    • Added advantage to have Splunk Certification
    • in building complex and advanced Splunk dashboards

Preferred Qualifications

    • Monitoring the application logs via APM tools such as Splunk, Sumo logic etc.
    • Hands on with Linux/Windows fundamentals, Shell scripting, hardware performance tuning/scalability, mitigating issues related to networking/security
    • Experience working with RDBMS (MSSQL, DB2), NoSQL, Caching, Queuing, knowledge on firewalls and load-balancers
    • Having AWS expertise is an add-on
    • Excellent problem-solving skills to troubleshoot issues

 

Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 


Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.