General information

Remote Location
Consulting Services
Job ID

Description & Requirements

As a Senior Functional Consultant, you will have a wide range of responsibilities focused on providing functional solutions and leading practices to meet the needs of our customers. You will be a part of a team of professionals that play a key role in implementing solutions and delivering results. Skilled at providing in-depth analysis and the ability to provide resolution to broad, complex, and critical work, the Senior Functional Consultant will act in a lead capacity on complex projects, mentoring and guiding others in all aspects of an implementation lifecycle with specific emphasis on systems analysis, functional design and testing.

A Day in The Life Typically Includes:

· Participate in the full lifecycle of a customer implementation including Kickoff, Requirements Gathering,      Functional Design and Documentation, System Configuration, Testing, and Training ensuring compliance with Infor Deployment Methodology.
· Work directly with the customer’s project team to understand their business requirements and translate those requirements into a set of systematic specifications for development.
· Develop a deep understanding of the features of the WFM software to properly and creatively utilize features to meet customer needs.
· Research, document, configure and test all functional elements to meet customer policies and procedures and state and federal laws.
· Collaborate with Product Management, Product Development and Customer Support, when needed, to communicate customers’ needs and determining best solution.
· Build and maintain customer relationships. Provide quality service to both internal and external customers. Earn credibility as a trusted advisor throughout Infor and the customer organization.
· Seek to understand customer issues and delivers appropriate solutions based on product core functionality and Industry leading practices.
· Adhere to Infor Deployment Methodology throughout the project life cycle and complete task in a timely manner within the timeframe established.

Required skills:

· Experience with Time and Attendance and scheduling software.
· Consulting experience with face-to-face clients including presentation skills.
· Project-related experience with exposure to all phases of software development.
· Skilled in analyzing and documenting business requirements and corresponding solution specifications.
· Manage multiple tasks and projects while working in a team environment or independently.
· Ability to travel within North America, up to 60%.

Preferred Qualifications:

· Experience with government regulations and/or union contracts.
· Industry-specific expertise in Public Sector or retail.
· Experience writing database queries in SQL.
· Knowledge in HCM or payroll functions/software.
· Able to lead teams and provide mentorship/guidance to others through a full implementation lifecycle.

About Infor

Infor is a global leader in business cloud software products for companies in industry-specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

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Infor Values:

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.


We have a relentless commitment to a culture based on a business philosophy called Principle Based Management™ (PBM™). Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.