基本信息

国家
Indie
州
特伦甘纳
城市
海德拉巴
职位编号
45665
部门
Customer Support

描述和要求

Job Summary:

We are seeking a skilled and motivated ERP Support Analyst to join our Global LN Finance Support Team. This team plays a critical role in supporting a wide customer base across APAC, the Middle East, and parts of Europe. As our LN customer base continues to grow on the cloud, this role is essential to maintaining high-quality support and ensuring customer satisfaction.


Key Responsibilities:
  • Gain a deep understanding of LN product functionality and its real-world business applications.
  • Simulate and troubleshoot reported issues in customer environments and internal cloud tenants.
  • Collaborate with customers and internal stakeholders (Development, GPS, CloudOps, IMS) to resolve technical and functional issues.
  • Provide expert guidance and support to customers on LN Finance modules.
  • Contribute to team success by sharing knowledge and fostering a collaborative work environment.
  • Be flexible and available to work in shifts as per business requirements.

Preferred Qualifications:

  • 6+ years of experience in ERP systems such as LN, SAP, or Oracle Apps.
  • Strong understanding of finance processes and ERP workflows.

Basic Qualifications:

  • CA Inter / CMA Inter / MBA in Finance

or

  • Engineering background with relevant ERP experience


关于Infor

Infor是面向特定行业市场的企业提供商业云软件产品的全球领导者。Infor在云中构建完整的行业套件，并有效地部署将用户体验放在首位的技术，利用数据科学，并轻松集成到现有系统中。全球超过60,000家组织依靠Infor来帮助克服市场中断并实现全业务范围的数字化转型。 
更多信息请访问www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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