Infor

Our Infor Managed Services consultants provides break-fix on customizations, systems analysis, and client support for Infor customers across the Americas, Europe, and Asia Pacific regions. We are subject matter experts of our Infor product suite, capitalizing on our industry knowledge to efficiently provide our customers solutions to enhance their business processes.

Infor Managed Services (IMS) team is looking for Consultants with in-depth knowledge in one of more of the following industries: Financial, Manufacturing, Distribution, Food and Beverage, Fashion and/or Equipment Service and Rental (ESM&R), Supply Chain Management. If hired, you will be responsible for ensuring world class managed services support for IMS clients worldwide.

 A Day in The Life Typically Includes:

• Develop strong functional consulting skills surrounding Infor applications (and related third party) technologies and tools to support product customizations, modifications, and related consulting/training activities.
• Responsible for analyzing and interpreting client requirements, drafting functional descriptions and/or programming specifications as required.
• Analyze customers' business requirements objectives; develops business processes to meet customers' business needs.
• Model to-be business processes in the Infor application.
• Document and communicate the planned use of the Infor application.
• Work as an integral part of the Global IMS delivery team – recommending innovations and process improvements that will make overall deliver more efficient.

Basic Qualifications:

• Experience specializing in either support, development, or implementation of large ERP software packages such as Syteline, Netsuite, Infor M3, Infor Lawson S3, Oracle, SAP, or JD Edwards.
• Business process understanding.
• Familiarity on remote support models.
• Knowledgeable in process analysis, design, and documentation.
• Communication, presentation, organizational and planning skills.
• Collaborative to work as a team member and as a liaison with customers.

Preferred Qualifications:

• Adoption of IMS initiatives like Automations, Shift Left, SOM in shift management,
• Secret server implementation, Infor security compliance tasks, train the trainer concept, JavaScript, and SQL knowledge.
• Previous Payroll and/or HCM experience.

Location, Mexico City.