基本信息

国家
Spojené království
城市
索利哈尔
部门
Finance
职位编号
36228

描述和要求

The German speaking Collections Specialist must ensure all clients within their portfolio are followed up in a timely manner and within the trading terms of the invoices.  They will need to ensure the company parameters are maintained and report all information accurately and correctly to the database. If any queries or disputes are raised that cannot be dealt with quickly and positively then the agent will report this information to their designated query resolver. They will need to build a positive and productive long-term relationship with the existing client base as well as the relevant business contacts.

Their focus is to maximize cash collections for the Company.


A Day in The Life Typically Includes:
  • Maximize cash collections for clients and collecting to the targets set
  • To work through daily call lists in a timely manner averaging 40 outbound calls per day
  • Ensuring all customer queries are passed onto the query resolution team with full details to ensure a prompt turnaround
  • Flexible approach to workload to ensure cover if another member of the team is out of the office
  • Send out daily system generated reminder letters and monthly statements
  • Any ad-hoc duties which may arise 
  • Responsible for assigned accounts

What You Will Need:
  • German - verbal & written
  • Detail focused ensuring they follow up all unresolved matters and record data accurately
  • Target driven
  • Firm but patient approach, strong objection handling skills
  • Oral and written communication skills
  • Interpersonal skills
  • Basic decision making ability

What Will Put You Ahead?
  • Some Credit Control experience preferably within a large organization
  • Advanced Microsoft skills including Word, Excel, PowerPoint, Access would be an advantage


关于Infor

Infor是面向特定行业市场的企业提供商业云软件产品的全球领导者。Infor在云中构建完整的行业套件，并有效地部署将用户体验放在首位的技术，利用数据科学，并轻松集成到现有系统中。全球超过60,000家组织依靠Infor来帮助克服市场中断并实现全业务范围的数字化转型。 
更多信息请访问www.infor.com 

我们的价值观

在 Infor，我们努力创造一个建立于基于原则的管理™ (PBM)™ 和八项指导原则的经营理念的环境：诚实正直、守护资源和遵守法规、力求转型、有原则的企业家精神、善用知识、谦虚为怀、尊重他人和实现自我。增加多样性对于反映我们的市场、客户、合作伙伴以及我们现在和未来所服务的社区是非常重要的。br>

我们对基于PBM的文化有着不懈的承诺。PBM™植根于使自由和开放社会蓬勃发展的原则，为个人创新，改进和转型做好准备，同时培养健康，不断增长的业务，为客户和支持者创造长期价值，并充实员工。.

Infor是一个机会均等的雇主。我们致力于创造一个多元化和包容性的工作环境。Infor 不会基于候选人或员工的性别、种族、性别认同、残疾、年龄、性取向、宗教、国籍、兵役身份或任何其他受法律保护的身份而歧视候选人或员工。

在 Infor，我们重视您的隐私，因此我们制定了一项政策，您可以在 此处阅读.

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