Director, Ecosystem Operations - - 12343

基本信息

国家

Spojené státy americké

城市

远程地点

部门

Sales

职位编号

37418

描述和要求

Infor is seeking a Director Global Ecosystem Operations. Program Governance: Implement governance processes and policies to effectively manage the ecosystem. Define rules, guidelines, and compliance standards for partners. Monitor and enforce adherence to these standards to maintain ecosystem integrity. The ideal candidate will have a strategic, results-driven mindset with a proven ability to maintain successful relationships with internal and external stakeholders to drive change. They must be meticulous with great attention to detail and able to prioritize workload at critical times throughout the fiscal year. They are resourceful inside and outside the company and are committed to the continuous improvement of processes and procedures.

A Day in the Life Typically Includes:

Partner Onboarding and Enablement: Facilitate the onboarding process for new partners, including account setup, legal agreements, and training. Develop enablement programs to educate partners on the ecosystem, its offerings, and how to effectively engage with it.
Relationship Management: Build and maintain relationships with ecosystem partners. Act as a primary point of contact, address partner inquiries or concerns, and foster open communication channels. Nurture partner relationships to drive collaboration and mutual success.
Program Governance: Implement governance processes and policies to effectively manage the ecosystem. Define rules, guidelines, and compliance standards for partners. Monitor and enforce adherence to these standards to maintain ecosystem integrity.
Performance Management: Monitor partner performance through regular performance reviews and metrics tracking. Identify opportunities for improvement and provide support or resources to help partners meet their targets. Recognize and reward high-performing partners.
Ecosystem Development: Continuously assess the ecosystem landscape and identify potential gaps or areas for expansion. Seek out new partnership opportunities that align with the ecosystem's goals and bring value to its members. Negotiate and establish partnerships accordingly.
Collaboration and Community Building: Foster collaboration among ecosystem partners by organizing events, workshops, or forums where partners can network, share best practices, and learn from each other. Promote a sense of community and engagement.
Reporting and Analytics: Generate regular reports on ecosystem performance, partner engagement, and outcomes. Use data analytics to identify trends, identify areas for improvement, and make informed strategic decisions.
Continuous Improvement: Continuously evaluate and refine the ecosystem operations processes. Incorporate feedback from partners and stakeholders to make iterative improvements and ensure the ecosystem's long-term success.
Ensure all partner-related operations and support questions are responded to in a timely manner.

Basic Qualifications:

Experience collaborating with cross-functional teams (including, but not limited to Sales, Operations, Support, Developers, Program Managers, Legal, and Senior Leadership).
Experience communicating complex ideas and processes to different audiences and presenting to a multilevel audience.
Experience working with channel partners, preferably in Partner Operations or Sales Operations role.
Experience prioritizing tasks utilizing time management skills and organizational skills.

Preferred Qualifications:

Bachelor's degree or equivalent combination of education and experience.
Experience with working in a CRM tool to evaluate sales data and reporting tools.
Experience working with a CRM tool for external reporting.
Experience with business applications such as Microsoft Office applications (Word, Excel, PowerPoint.)

Location: Alpharetta, GA, Dallas, TX, St. Paul, MN, Greenville, SC, Wichita, KS

关于Infor

Infor是面向特定行业市场的企业提供商业云软件产品的全球领导者。Infor在云中构建完整的行业套件，并有效地部署将用户体验放在首位的技术，利用数据科学，并轻松集成到现有系统中。全球超过60,000家组织依靠Infor来帮助克服市场中断并实现全业务范围的数字化转型。

更多信息请访问www.infor.com

我们的价值观

在 Infor，我们努力创造一个建立于基于原则的管理™ (PBM)™ 和八项指导原则的经营理念的环境：诚实正直、守护资源和遵守法规、力求转型、有原则的企业家精神、善用知识、谦虚为怀、尊重他人和实现自我。增加多样性对于反映我们的市场、客户、合作伙伴以及我们现在和未来所服务的社区是非常重要的。br>

我们对基于PBM的文化有着不懈的承诺。PBM™植根于使自由和开放社会蓬勃发展的原则，为个人创新，改进和转型做好准备，同时培养健康，不断增长的业务，为客户和支持者创造长期价值，并充实员工。.

Infor是一个机会均等的雇主。我们致力于创造一个多元化和包容性的工作环境。Infor 不会基于候选人或员工的性别、种族、性别认同、残疾、年龄、性取向、宗教、国籍、兵役身份或任何其他受法律保护的身份而歧视候选人或员工。

在 Infor，我们重视您的隐私，因此我们制定了一项政策，您可以在此处阅读.

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