基本信息

国家
Polsko
城市
弗罗茨瓦夫
部门
Human Resources
职位编号
36140

描述和要求

Position Summary

As HR Shared Service Team Leader, you will be managing the day-to-day activities, escalations and performance of the Shared Services Team, based in Poland. This role will require strong partnerships with the HR Business Partners in number of EMEA countries, and cross functional stakeholders to understand business priorities and align services within this team to meet the needs of the organization.


A Day in The Life Typically Includes:

  • Lead and supervise a team of +7 HR Administrators, providing guidance, support, and performance management to ensure high-quality service delivery.
  • Oversee the day-to-day operations of the HR SSC team, including managing workload distribution, setting priorities, and ensuring timely and accurate completion of tasks.
  • Collaborate with HR stakeholders to establish and maintain standardized processes, policies, and procedures within the HR SSC to streamline operations and improve efficiency.
  • Monitor and report on key performance indicators (KPIs) to measure team performance, identify areas for improvement, and implement action plans to enhance service delivery.
  • Train and onboard new team members, fostering a positive and collaborative work environment that encourages knowledge sharing and professional development.
  • Handle escalations and complex HR inquiries, providing resolution or appropriately escalating to higher management or subject matter experts as needed.
  • Stay up-to-date with HR best practices, industry trends, and legal/regulatory changes to ensure compliance and accuracy in all HR SSC operations.
  • Act as a liaison between the HR SSC and other HR functions, fostering strong communication and collaboration to achieve seamless service delivery.
  • Implement and maintain data integrity standards to ensure the accuracy and confidentiality of HR information and documentation.
  • Participate in process improvement initiatives, leveraging technology and automation to enhance the efficiency and effectiveness of HR SSC operations.


What You Will Need:

  • Education: University degree
  • Experience of relevant experience in a HR Operations team
  • Experience of managing a team
  • Very good knowledge of English
  • Good knowledge of other European languages will be an advantage


We care about your professional success and wellbeing, so we offer you:

  • Full-time employment, with a flexible schedule
  • Hybrid attendance mode
  • Medical health-care package
  • Lunch co-financing – pre-paid card
  • MultiSport card
  • The hardware you need
  • International environment and working culture
  • Language course
  • A regular company meetup


关于Infor

Infor是面向特定行业市场的企业提供商业云软件产品的全球领导者。Infor在云中构建完整的行业套件,并有效地部署将用户体验放在首位的技术,利用数据科学,并轻松集成到现有系统中。全球超过60,000家组织依靠Infor来帮助克服市场中断并实现全业务范围的数字化转型。 
更多信息请访问www.infor.com 

我们的价值观

在 Infor,我们努力创造一个建立于基于原则的管理™ (PBM)™ 和八项指导原则的经营理念的环境:诚实正直、守护资源和遵守法规、力求转型、有原则的企业家精神、善用知识、谦虚为怀、尊重他人和实现自我。增加多样性对于反映我们的市场、客户、合作伙伴以及我们现在和未来所服务的社区是非常重要的。br>

我们对基于PBM的文化有着不懈的承诺。PBM™植根于使自由和开放社会蓬勃发展的原则,为个人创新,改进和转型做好准备,同时培养健康,不断增长的业务,为客户和支持者创造长期价值,并充实员工。.

Infor是一个机会均等的雇主。我们致力于创造一个多元化和包容性的工作环境。Infor 不会基于候选人或员工的性别、种族、性别认同、残疾、年龄、性取向、宗教、国籍、兵役身份或任何其他受法律保护的身份而歧视候选人或员工。

在 Infor,我们重视您的隐私,因此我们制定了一项政策,您可以在 此处阅读.