Infor

The Senior Director, Corporate Operations will partner with senior leaders and be responsible for driving execution, clarity, and accountability for large-scale cross functional programs that support Infor’s strategic priorities. In this role, you will act as a strategic thought partner and trusted program leader to professional services leaders as they continue to transform to deliver value to our customers. You will ensure program efforts are aligned with Infor’s overall goals and transformation efforts, and that business teams, processes, and tools are optimized for successful execution and delivery. This role will focus on advancing a culture of healthy challenge, cross-organization collaboration, and customer success to improve service levels and contribute to the overall success of the company.

A Day in the Life typically includes:

• Develop and maintain a vision for program success through facilitating workshops and ensuring alignment of cross functional team members and senior leaders to program outcomes.
• Utilize the program engagement playbook and the team’s frameworks consistently.
• Share knowledge with other capabilities for the consistent understanding of the program.
  
• Escalate significant gaps or risks to the Executive Leadership Team (ELT) and stakeholders for visibility and timely decision-making.
• Reinforce alignment to Infor's top priorities, assisting functional teams in prioritizing their business roadmaps.
• Help teams establish knowledge processes to operationalize, maintain, and sustain strategic initiatives within the business.
• Transition best practices back to the business once value has been achieved and outcomes realized.
• Participate actively to advance the vision of the Corporate Operations team.

Basic Qualifications:

• Operations experience.
• Experience with project and/or program management.  
• Experience analyzing data and applying this information to a program framework.
• Experience managing communication with stakeholders including delivering presentations.
• Experience working in matrixed organizations with globally distributed teams.
• Software or tech industry experience.

Preferred Qualifications:

• Experience mentoring or coaching colleagues.
  
• Event Management experience.
• Experience using technology in project management processes and Microsoft Office suite.
  

Location: Remote Based (Alpharetta, GA, St. Paul, MN, Dallas, TX)