Infor

We are seeking an experienced Human Resources Business Partner to join our cloud-focused software company. In this position, you will report to the HR Director, Product and Customer Success and will work closely with the Global Customer Success organization partnering as an expert in organizational and employee development.  You will be a Strategic HR Business Partner that works alongside business leaders to design and implement plans and programs that support employee engagement. You will facilitate organizational change to align with business strategy and objectives, utilizing analytics, project management and communication skills. As an HRBP, you should be flexible, enjoy a fast-paced, ever-changing business, capable of managing multiple demands and priorities.

A Day in The Life Typically Includes:

• Strategic partnership with the Customer Success team and to support in the delivery of business goals.
• Partner with internal customers assigned to the job holder to develop organizational capability to meet business goals.
• PBM is the framework for how we operate and the driver of our culture; new hires are provided in depth training on PBM.
• Operate as a key business adviser and subject matter expert with assigned team(s) through business knowledge, relationship management and proactive interventions.
• Demonstrate the ability to understand business goals and market trends and leverage this insight to recommend and influence new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of HR within the company.
• Act as a catalyst for change; guide and direct organizational design, development, and change management solutions. Develop and deliver training sessions, workshops and seminars as needed by the business.
• Coach senior leaders on complex leadership and HR issues including development and talent performance and issues, which could have the potential to create a competitive advantage for the business.
• Support the core processes that add value in talent management, employee engagement and all other HR activities. (e.g. disciplinary and grievance matters)

Basic Qualifications:

• Experience partnering and coaching senior stakeholders.
• Experience working in a global and matrixed Software Engineering environment, providing guidance and influence on Senior level/Executive leadership team members.
• Experience with transformation and change management,
• Experience working with data and to influence business leaders and problem solve.
• Talent management and succession planning experience.
• Ability to travel up to 25%.
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.

Preferred Qualifications:

• Experience supporting Customer Success and Support teams.
• Experience working with Global Teams.