General information

Country
Egypt
City
Giza
Job ID
42754
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

Driven. Passionate. Innovative.

As an Infor Managed Services Consultant, you will provide break-fix on customizations, systems analysis, and client support for Infor customers across the Americas, Europe, and Asia Pacific regions. We are subject matter experts of our Infor product suite, capitalizing on our industry knowledge to efficiently provide solutions to our customers, to enhance their business processes.

You will be responsible for ensuring world-class managed services support for worldwide customers, closely cooperate with different internal teams from Infor Global Support, Technical and Functional Support as well as Development Team and Project Managers.

Key Responsibilities:

  • Add value to customer projects by using the know-how about Infor solutions and implementations derived from practical experiences.
  • Participate in full life cycle client facing implementation projects, including information gathering, analysis, design, implementation, testing and go live processes relating to Infor applications, working as part of an Infor project team.
  • Act as an advisor to Infor customers regarding best practices and how to configure their Infor solution for making their processes and way of working more efficient.
  • Design and configure efficient client business solutions.
  • Develop and execute test plans.
  • Perform testing of software configurations and customer solutions
  • Provide training to client’s key and end users.
  • Achieving engagement objectives:
  • Provide regular internal project reports when required.
  • Attend product functionality briefings and training sessions.
  • Take responsibility for personal development.

Key Requirements:

  • Experience in one or more industry segments such as Distribution, Industrial Manufacturing, Automotive, Aero space & Defense, Commercial Marine.
  • Experience in at least two or more of the modules below :
General Ledger
Accounts payable
account receivable
cash management 
fixed assets
  •  Business process knowledge in Warehousing, Logistics, Procurement, Customer Sales Management, Manufacturing and Planning or equivalent processes. is preferrable  and Project Industry exposure is an added advantage.
  •   8-12 years of work experience with Infor ERP LN or other enterprise ERP in a client facing role through various projects
  • Reliability and deadline-driven approach
  • Strong organizational skills & time management skills
  • Strong oral and written communication that effectively articulates complex ideas.
  • Ability to work independently and as a part of a team but also self-motivated.
  • Team player with the ability to build strong peer and interpersonal relations.
Preferred Qualifications:

  • Work experience in any one of the industrial domains like,  Sales, Purchase, Service, Freight, Manufacturing, Inventory management is an added advantage.
  • Focus on Financial domain, experience and knowledge of at least two of the below modules is a MUST :
  • General Ledger
  • Accounts payable
  • account receivable
  • cash management 
  • fixed assets
  • French Language is preferred



About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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