General information

Country
Philippines
City
Manila
Job ID
40649
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

Driven. Passionate. Innovative. Our Infor Managed Services consultants provides break-fix on customizations, systems analysis, and client support for Infor customers across the Americas, Europe, and Asia Pacific regions. We are subject matter experts of our Infor product suite, capitalizing on our industry knowledge to efficiently provide our customers solutions to enhance their business processes.

Infor Managed Services (IMS) team in Manila is looking for Consultants with in-depth knowledge in one of more of the following industries: Financial, Manufacturing, Distribution, Food and Beverage, Fashion and/or Equipment Service and Rental (ESM&R), Supply Chain Management. If hired, you will be responsible for ensuring world class managed services support for IMS clients worldwide.


A Day in The Life Typically Includes:
 
As an Infor Managed Services consultant for Infor ERP Products, the candidate will be required to perform the following:
 
Develop strong technical consulting skills surrounding Infor applications (and related third party) technologies and tools to support product customizations, modifications and related consulting/training activities.
 
Responsible for analyzing and interpreting client requirements, drafting technical programming specifications as required. Perform activities such as, but not limited to, 
Investigation and troubleshooting incidents/problems within SLA, development of fixes and changes on applications
System Maintenance and RIM (Release Impact Management)



Required skills:

  • Must have atleast 4-5 years of experience in Consulting atleast 3 of which are involving support/implementation of Infor Products or Similar ERPs.
  • Bachelor's Degree in any Information Technology, Computer Science or Programming related courses
  • Strong Analytical, Problem Solving and Troubleshooting skills.
  • Ability to verbally present complex concepts and technical information to a non-technical audience in a clear and concise manner.
  • Java, Javascript, Angular JS, SQL, EDI, XML, XSLT, Python


Preferred Qualifications: 

  • Must be fluent and proficient in the use of the English Language
  • Client Support and/or Incident Handling
  • Knowledge and Exposure to ERP - Implementation/Support
  • Integration/Mapping (OpenText, Biztalk, etc.)
  • Report Generation (Business Intelligence)
  • SQL Knowledge

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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