General information

Country
New Zealand
State
Auckland
City
Auckland
Job ID
41656
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements

We are looking for someone with experience in the Pacific Public Sector/Services industry. Working closely with sales, solution consulting and designated products groups within Infor, the Solution Architect plays a dual role:
  1. Identify, prioritize and drive execution of opportunities for growth within the Pacific Services industry – new markets, new segments, new product opportunities, packaging of solutions, partners, etc.; and evangelize Infor’s solutions and offerings within the Pacific Services Industry.
  2. For assigned implementation projects, lead the overall process and functional design to align the end-to-end solution implementation according to Infor's leading practice aligned with customer requirements.

Essential Duties

  • Collaborate with sales and delivery teams from initial sales discovery through design and implementation of the Services ERP solutions
  • Excellent technical understanding of cloud services, software platforms and technical architecture.
  • Able to translate business and technical requirements into a project and architectural blueprint that achieves the desired business outcomes, including identifying solutions
  • Assist in the creation of the delivery roadmap, estimates and project timelines
  • Able to define scope of the project via a broader solution and visioning conversations
  • Lead projects in a highly collaborative model with Infor consultants and clients
  • Inspire and mentor our consultants, with a focus on building expertise our clients value, external brand eminence and accelerating career advancement of strong performers
  • Use consulting skills, business knowledge and package solution expertise to effectively implement package technology in a client business environment in order to achieve client expected business results
  • Lead working sessions to understand client business requirements
  • Work closely with client stakeholders to define and document client specific business needs and requirements
  • Develop and deliver project deliverables such as roadmap, process diagrams, use cases, gap analysis and functional design documents
  • Provide subject matter expertise regarding key business decisions related to industry and/or functional area
  • Become a trusted advisor to our clients for the Infor ERP (i.e. Financials, Billing, CDR and Assets) suite of products
  • Overall understanding of solution agreed in project SOW, and resource to both Infor and customer teams on that solution
  • Analyse the customer’s business requirements and design and support the implement of Infor based solutions to fit those needs as needed throughout the project
  • Be a resource for the other business consultants on the project to help them understand how their area of focus supports the macro solution.
  • Problem solving / issues resolution in support of assigned business consultants
  • Create/change and implement Industry Process Catalogues (IPCs).
  • Synchronize content across multiple accelerators for predefined content for the Pacific Services industry.
  • Work with broader consulting team on Industry knowledge transfer

Preferred qualification

  • 8+ years of relevant experience. Water Industry experience is preferred.
  • BA/MBA, “Big 4” Consulting or equivalent experience
  • Information Technology
  • Industry certifications (e.g. TOGAF)


About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.

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