Infor

In this Business Analyst role, located in Hyderabad, you are responsible for Requirements management and documentation. Your work is critical for maintaining a good security and compliance posture, and to thrive you will need to be comfortable working with a close eye on the technical details.

A day in the life:

• You will be working with management and architect/developers to create and maintain technical product requirements based on consumer input, corporate policies and technology changes. For example, a requirement to support thousands of tenants needs to be broken down into specific technical requirements, or a request for a new feature needs to be reviewed against existing requirements and policies to provide input on if the new feature can and should be accepted and built.
• You will have the overall responsibility for keeping the internal and external documentation up to date and in sync with both the requirements and the actual software. For example, you organize the structure of our wiki documentation to make it easy to find the correct information, and cycle through all documentation and keep it correct and up to date.
• We do regular check-ins with the internal product teams using our software. As the main tracker of requirements and documentation, the BA is an important participant in these calls, constantly keeping an eye on current requirements and if there is something new being discussed that needs to be reviewed and decided on as a new requirement.
• We do get audited from time to time, the BA is expected to be the main participant in the Grid team, already up to speed and intimately familiar with the requirements and our compliance status.

Basic Qualifications:

• Experience and proven track record with requirements engineering and documentation.
• Technical background with foundational understanding of Java and Web technologies like HTTP, JWT, Oauth, mTLS, etc. (Requirements and documentation will be very technical, and you will need to be able to reason about, explain, and document and author requirements in these areas).
• A strong eagerness to learn, there is a vast technological landscape in Infor that’s not observable from the outside. The technical background allows you to understand and incorporate it into your work.
• Strong technical English language skills. This position goes beyond grammar and spelling. It requires an eye for details and the ability to explain complex technical ideas with the right terms, allowing others to easily and correctly understand the information.
• Able to work both alone and in a close-knit team across cultures, time zones and physical distance.

Preferred Qualifications:

• Bonus points for being able to work Swedish office hours. (The rest of the team works Swedish hours, so being able to accommodate that would bring extra value.)
• Familiarity with the following will be valuable in your role but can be learned as you go.
• Version management in Git preferred (The team keeps some documentation in Git and are planning to move most of it there eventually)
• Proficient in Jira (tool is heavily used by the team and used for requirements tracking).
• Able to work with in-code documentation.