Sri Lanka, Colombo
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Identifiant du poste 39321
Responsibilities
•Proactively interacting and managing customer
relationships over the phone and through email; this includes troubleshooting,
answering questions, following up on outstanding cases and analysis of reported
issues to ensure an excellent customer service experience.
•Helping user...
Chine, Shenzhen
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Identifiant du poste 38355
The role is responsible for providing excellent service to our customers to help them solve problems.Essential Duties:• Interact and manage customer’s inquiry or complaint over the phone and through email; this includes troubleshooting, answering questions, and analysis of reported...
Mexique, Mexico
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Identifiant du poste 39510
Infor Managed Services (IMS) is part of our Global Delivery Services (GDS) division offering a cost-efficient subscription model for our customers helping to maintain their specific software processes. IMS acts as the primary service provider for any non-standard requirements of Infor ERP...
Philippines, Manille
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Identifiant du poste 39283
Responsible for managing IMS contract and it's service pillars, implement according to project management agile principles, apply best practices using ITIL framework to ensure successful execution of contracts and deliverables.Essential DutiesThe Service Operations Manager is accountable for...
Pologne, Wroclaw
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Identifiant du poste 38991
The Service Operations Managers team consists of 60 multilingual members with ITIL expertise and professional experience located worldwide to support Infor's business across various time zones.As part of your responsibilities, you will be managing and administering the Infor Managed Services...
Inde, Telangana, Hyderabad
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Identifiant du poste 37898
The
CS Solution Architect within M3 Industry Solutions & Innovation is
primarily an internally facing role. The position will be an integral part of a
small, experienced team responsible for harvesting, evolving and enabling
content in the M3 CS Industry Process Catalogs (IPC) solutions. In...