Infor

Job Summary:

• To perform design, implement, and maintain complex product modules/sub-systems.
• To perform moderate to complex product design activities that require extensive research and analysis with excellent reasoning/logical/analytical skills.
• To participate in product design, support meetings with internal teams and customers.
• To perform complex bug verification, release testing and beta support for assigned products.
• To research problems discovered by customer or product support and develop optimized solutions to the problems.
• To execute unit testing, integration testing for every development.
• To follow all the metrics in delivering the best quality product.
• Since our customers are in various parts of world, willingness to travel and assist in performing on-site client work on a very short notice.
• To take care of product with minimal transition from product architects.
• To follow the processes defined at organization/department level.
• To document all the development work in detail as per the process guidelines.
• To communicate effectively, fluently in written/oral with good interpersonal skills as a team player.

Key Responsibilities:

• Responsible for working with Infor customers all-through the project planning, application configuration and deployment/roll-out to end users.
• This involves customer-facing and online meetings/calls, hands-on software configuration, project documentation, and Teams and onsite training sessions.
• As we operate in a fast-paced environment, consultant must be ready to work on multiple tasks and with several customers during a day.
• Able to perform the defined activities with minimal supervision and zeal to perform more than what is defined.
• Prepare configuration documentation.
• Develop custom extension specifications.
• Assist in implementing and testing custom extensions.
• Provide support to clients from kick-off to post go live.
• Maintain and execute issue logs, action logs, risk logs.
• Attend weekly update calls with each client.
• Maintain a positive professional demeanor.

Key Requirements:

• Bachelor's degree or equivalent.
• 2-5 years general experience.
• Strong technical and application knowledge and working experience in C#, VB.Net, OOPS, XML, XML Schema and SQL Server, JSON, JavaScript.
• Functional and technical experience with PLM for Process (Optiva) is a plus.
• Formal customer facing consulting experience is a plus.
• Fluent written and spoken English is mandatory.
• Willingness to travel