Infor

Position Summary

• We are looking for someone with Pacific Public Sector/Services industry experience. Working closely with sales, solution consulting and designated products groups within Infor, the Solution Architect plays a dual role:

1. Identify, prioritize and drive execution of opportunities for growth within the Pacific Services industry – new markets, new segments, new product opportunities, packaging of solutions, partners, etc.; and evangelize Infor’s solutions and offerings within the Pacific Services Industry.
2. For assigned implementation projects, lead the overall process and functional design to align the end-to-end solution implementation according to Infor's leading practice aligned with customer requirements.

Essential Duties

• Collaborate with sales and delivery teams from initial sales discovery through design and implementation of the Services ERP solutions
• Excellent technical understanding of cloud services, software platforms and technical architecture
• Able to translate business and technical requirements into a project and architectural blueprint that achieves the desired business outcomes, including identifying solutions
• Assist in the creation of the delivery roadmap, estimates and project timelines
• Able to define scope of the project via a broader solution and visioning conversations
• Lead projects in a highly collaborative model with Infor consultants and clients
• Inspire and mentor our consultants, with a focus on building expertise our clients value, external brand eminence and accelerating career advancement of strong performers
• Use consulting skills, business knowledge and package solution expertise to effectively implement package technology in a client business environment in order to achieve client expected business results
• Lead working sessions to understand client business requirements
• Work closely with client stakeholders to define and document client specific business needs and requirements
• Develop and deliver project deliverables such as roadmap, process diagrams, use cases, gap analysis and functional design documents
• Provide subject matter expertise regarding key business decisions related to industry and/or functional area
• Become a trusted advisor to our clients for the Infor ERP (i.e. Financials, Billing, CDR and Assets) suite of products
• Overall understanding of solution agreed in project SOW, and resource to both Infor and customer teams on that solution
• Analyse the customer’s business requirements and design and support the implement of Infor based solutions to fit those needs as needed throughout the project
• Be a resource for the other business consultants on the project to help them understand how their area of focus supports the macro solution.
• Problem solving / issues resolution in support of assigned business consultants
• Create/change and implement Industry Process Catalogues (IPCs).
• Synchronize content across multiple accelerators for predefined content for the Pacific Services industry.
• Work with broader consulting team on Industry knowledge transfer

Preferred qualification

• 8+ years of relevant experience. Water Industry experience is preferred.
• BA/MBA, “Big 4” Consulting or equivalent experience
• Information Technology
• Industry certifications (e.g. TOGAF)