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Infor Consulting Services
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Employment Status
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Beschrijving & Vereisten

The Implementation Consultant works within the Professional Services Organization of the Infor Nexus Business Group. This position will serve in a business and technical consulting capacity to understand customer business requirements and apply them to the Infor Nexus application to ensure customers’ success. The software is delivered in a cloud-based, on-demand environment and the candidate will work directly with global customers to deliver complex, global supply chain solutions.

A Day in The Life Typically Includes:
• Demonstrates expertise in software implementations and supply chain and applies industry knowledge to decipher customer needs
• Utilizes consultative approach in gathering customer requirements in a clear and accurate manner, understands the overall vision of the project, and collaborates closely with the Solution Architect in building solution designs
• Configures the Infor Nexus application and collaborates with technical teams for implementation of integrations and customizations
• Leverages Infor Nexus product expertise to guide customers on the solutions and configurations
• Develops functional design specifications and technical designs
• Acts resourcefully when trying to understand and resolve an issue
• Works closely with and builds positive relationships with customer project teams
• Effectively communicates a variety of information (e.g., technical details, status updates, obstacles and challenges being faced, strategies for resolving issues, reporting and interpretation of data) in a way that the customer understands and finds meaningful
• Responsible for collaborating regularly with global, multicultural teams both within Infor and at the customer
• Organizes and conducts customer training to drive adoption
• Provides input to build the deployment plan and support solution rollout
• Monitors solution stability post-implementation and provides support to ensure business continuity

What You Will Need:
• Bachelor’s Degree in supply chain management or a relevant field
• 4+ years of experience working in Supply Chain, Consulting or Technology
• Ability to effectively troubleshoot technical issues, analyze complex problems, and formulate alternative approaches
• Effective written and verbal communication skills in both Japanese and English languages
• Ability to prepare and deliver effective oral presentations in both Japanese and English languages based on the intended audience
• Ability to present business process flows and technical applications
• Comfortable working on multiple projects and task simultaneously, excellent attention to detail

What Will Put You Ahead:
• Experience with integrations using XML, JSON or X12 formats
• Experience/Understanding of ERPs

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 
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Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the webpage.

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