Infor

A Lead Computer Technician plays a pivotal hands-on role in maintaining and optimizing an organization's IT infrastructure. This position involves troubleshooting, repairing, and maintaining computer hardware and software, ensuring systems run smoothly and securely. The Lead Computer Technician also schedules maintenance tasks, oversees help desk workflows, and acts as the primary technical resource for users across the organization. They collaborate closely with IT management to implement best practices and support strategic technology initiatives.

A Day in the Life Typically Includes:

• Provide consistent experiences on a range of hardware – fixed terminals, kiosks, tablets, and dual-mode terminals.
• Lead efforts to install, configure, and upgrade workstations, servers, and peripheral devices, as well as managing technical support operations and guiding junior technicians.
• Provide technical support to users.
• Go-to resource for all things computer-related within an organization.
• Onsite location at the Nashua facility.

Preferred Qualifications:

• Experience leading or mentoring team members.
• CompTIA A+ Certification.
• Technical certificate or degree in job related field.
• Bachelor's degree or Technical Certificate in computer science, information technology, or a related field is preferred.

Location:  Nashua, NH (175 Ledge Street)